HDMI ARC, Beam, and Google Assistant

Forum|Forum|7 years ago
May 30, 2019
25 replies
13413 views

I'm pretty sure I have the Beam connected to the HDMI ARC port and I am still unable to turn the TV on or off using voice commands.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by Ken_Griffiths

nmwhit06,

Go into your Google Home App (main Home Page) and find the Sonos entry for the TV... it will be called something like “Sonos TV Control for Dining Room”, or similar, where 'Dining Room' is the Sonos Room Name for the Beam. It will have a TV icon to help you identify it.

You can either rename it to “TV” or give it the nickname of “TV” ... then try controlling the TV with “Hey Google Turn on my TV” etc.

Before renaming the device, please ensure you have no other devices called TV, otherwise you will be best giving it another name like “Sony TV” or “Samsung TV” etc. just as examples.

Hope that fixes your TV control.

Show previous replies

P

Peterthegreat71

Lyricist I

since 2 days the arc, replacing the soundbar. Works super. Only the google voice assistant is no longer on the sonos ONE, but on the ARC.
This isn't nice working. I usually sit on the couch and the sonos ONE is to my left and right. The ACR under the TV. I prefer to google on the ONE. Instead of screaming at the ARC. But because they automatically disabled the mic, it doesn't work anymore and you can't turn it on. Sonos give the user the choice.

Ken_Griffiths

since 2 days the arc, replacing the soundbar. Works super. Only the google voice assistant is no longer on the sonos ONE, but on the ARC.
This isn't nice working. I usually sit on the couch and the sonos ONE is to my left and right. The ACR under the TV. I prefer to google on the ONE. Instead of screaming at the ARC. But because they automatically disabled the mic, it doesn't work anymore and you can't turn it on. Sonos give the user the choice.

I would like a choice too as to which device to use for the voice assistant. As a workaround however you could perhaps add a google nest hub or echo dot device (depending on voice assistant preference) near to your seated viewing position. In my case I have added an echo dot.

P

Peterthegreat71

Lyricist I

since 2 days the arc, replacing the soundbar. Works super. Only the google voice assistant is no longer on the sonos ONE, but on the ARC.
This isn't nice working. I usually sit on the couch and the sonos ONE is to my left and right. The ACR under the TV. I prefer to google on the ONE. Instead of screaming at the ARC. But because they automatically disabled the mic, it doesn't work anymore and you can't turn it on. Sonos give the user the choice.

I would like a choice too as to which device to use for the voice assistant. As a workaround however you could perhaps add a google nest hub or echo dot device (depending on voice assistant preference) near to your seated viewing position. In my case I have added an echo dot.

I even have them both. my house is full of Google minis and the hub. Ever since I got a ring doorbell, I've been ultrasound. But she can't do much in the UK. Was really just for the video of the doorbell. Also because I love new things.
But in order to get alexa working properly in the UK I have to take a fake address in the US and I don't want to do that anyway.
The reason I turned off the google home mini in the living room is because she always struggled to see the sonos as the main player

Ken_Griffiths

since 2 days the arc, replacing the soundbar. Works super. Only the google voice assistant is no longer on the sonos ONE, but on the ARC.
This isn't nice working. I usually sit on the couch and the sonos ONE is to my left and right. The ACR under the TV. I prefer to google on the ONE. Instead of screaming at the ARC. But because they automatically disabled the mic, it doesn't work anymore and you can't turn it on. Sonos give the user the choice.

I would like a choice too as to which device to use for the voice assistant. As a workaround however you could perhaps add a google nest hub or echo dot device (depending on voice assistant preference) near to your seated viewing position. In my case I have added an echo dot.

I even have them both. my house is full of Google minis and the hub. Ever since I got a ring doorbell, I've been ultrasound. But she can't do much in the UK. Was really just for the video of the doorbell. Also because I love new things.
But in order to get alexa working properly in the UK I have to take a fake address in the US and I don't want to do that anyway.
The reason I turned off the google home mini in the living room is because she always struggled to see the sonos as the main player

I’m from the U.K. and have both google home hubs, nest displays and echo dots in every room of the home..All are set to UK English locale and everything works fine here with Sonos.

Amazon 'Alexa Enabled Groups' work perfectly for automatically grouping/ungrouping sonos devices ...and both Alexa and Google each support Sonos (voice capable) speaker’s as their default speaker for audio output.

E

EkinGulen

Lyricist I

Had same/similar issue, I could turn on my Samsung TV, but turn off command would only work when input was on Chromecast. This is after above renaming trick. But after 3rd time resetting and redoing all it finally worked. The trick was setting up Samsung TV's Google assistant last. So removed all linked devices both from Google assistant linked devices, and Google home app. Then reset beam to factory settings and set up all again. Then add Google assistant on smart things app. Then all worked fine, no renaming trick needed either. Now all voice commands supposed to work for Samsung TV works fine, https://www.samsung.com/au/support/tv-audio-video/google-home-alexa-voice-commands-for-samsung-tvs/, including turning off and on at any input. And I did set up Google assistant on Samsung TV as last step (just skipped the step adding it to a room so it doesn't mix with smart things link), so I can use Google assistant directly on Samsung TV as well. P.s. Google assistant on Samsung TV activated from a button on remote, so it doesn't need ok/hey Google wake up call, and because of that they don't mix either.

Hope this helps, good luck.

Sign up

Login to the community