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Purr
Contributor I
Jan 14, 2021 12:45 PM UTC

Google Assistant won't play radio station and it used to play before - Classic hits

Hi there

i have a radio station that I have played previous, when I ask google to play it she says ‘Ok playing Classic hits’ radio station on tune in…

then she says..’Sorry, I can’t find what you are looking for’.…

Any suggestions please?

Thank you

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    5 replies

    Ken_Griffiths
    Ken_Griffiths
    Jan 14, 2021 1:26 PM UTC

    "Alexa, play classic hits radio from TuneIn” is working here … perhaps try again in case it was maybe just temporarily unavailable.

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    PurrAuthor
    Contributor I
    Jan 14, 2021 1:48 PM UTC

    Thank you so much, unfortunately that didn’t work, it’s been going on for a few days now! Thank you

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    Ken_Griffiths
    Ken_Griffiths
    Jan 14, 2021 2:58 PM UTC

    Purr, 
    Perhaps see if someone else here in the community will give the station a play-test too… are ‘other TuneIn radio stations working okay for you?

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    Bil24
    Lyricist II
    Jan 14, 2021 8:26 PM UTC

    I have the same problem. One station that I frequent works, two others don’t. GA says “OK playing CJDJ on tunein . . . sorry I can’t find what you are looking for”. The stations that don’t work using voice commands work from the sonos app. Sonos 1 gen 2, GA.

    I wish I had never purchased a Sonos speaker, it’s been nothing but trouble. I don’t want to use Alexa. Anyone want to buy a Sonos 1 that was new at Christmas?

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    Mark P
    Mark P
    Retired Sonos Staff
    Jan 28, 2021 4:29 PM UTC

    Hi @Bil24.

    Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community.

    Have you already tried to use a different controller for your Google assistance to play CJDJ?

    Let us know if it works. If you need help with any other information, please be sure to let us know.

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