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melias31
Contributor I
May 17, 2019

Google assistant won't play Google music

  • May 17, 2019
  • 16 replies
  • 2802 views
I've been waiting for Google assistant to come. But when I set it up it won't play any of my Google play music. When I ask it to play it says it's not apart of my subscription. This happens with my own music that the sonos app can see also. But I was hoping it would play my Google music that I can play with thr Google home minis. Is this normal?
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      Kmax2
      Lyricist I
      August 20, 2019
      worked fine until today now it gives me that message to “play on another google unit”. Tried everything including re-installing everything. I’m at a loss.
      paulypopex
      Lyricist II
      August 20, 2019
      It does feel like a problem for Sonos to solve rather than Google, as I can use the Sonos app to instigate new music from my free Google Play Music account on the speakers, and I can use voice to control it after that, just can't use voice to pick a new track.
      Kmax2
      Lyricist I
      August 22, 2019
      Next day I come down and the wife is listening to music. I ask how did you get it to play, and she says I just asked it and it worked. Has been working ever since and I have no idea why or how 🤷🏻‍♂️
      kwinslow
      Lyricist I
      October 28, 2019

      I spoke with tech support re: this issue today and they stated that currently they do not have support for playing My Library songs via voice command through Google Assistant, just streaming services apparently.  Which is odd, since you can easily do it through the app or verbally through the Google Assistant on your phone/device.

        pbanders
        Trending Lyricist I
        October 28, 2019

        The fact is, this GA implementation on Sonos is classic crippleware (e.g. limited GPM capability, no Music Library capability, etc). I generally don’t use the feature except for the limited functionality it provides with Pandora. Considering that the smart speaker market is booming, and full-blown implementations of GA are available on competing products, Sonos has chosen to make their products non-competitive when it comes to voice control. It’s a deficiency they could fix if they wanted to. 

          netpots
          Contributor I
          November 19, 2019

          I have found a way round this issue. Firstly as you have Google Play Music I presume you also have Google Drive ( free online storage). In this drive create a folder called music, then in this folder create a folder for each artist, say Adele. then in this folder upload mp3 songs of hers you own. You cannot just upload the album it must just be the mp3s.

          Then in the Amazon Alexa app go to the skills and enable Personal Jukebox, this will ask you to choose the online storage for Google. Enter user name and password and accept. Job done. Then on Sonos say ‘Alexa Tell Personal Jukebox to play Adele’ (or which ever artist folder you have created). The only issue is that Personal Jukebox shuffles the songs in the folder, but hey at least you can use you cloud storage!!

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