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Contributor I
Oct 27, 2020 6:54 PM UTC

Google Assistant with Polsce

Witam, Czy używanie google assistant albo Alexa w Polsce jest możliwe ??? Nie jestem w stanie tego ustawić i jest to ogromna utrata wartości jak chodzi o system Sonos gdyż płaci się premium za to że głośniki obsługują voice ???

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16 replies

Annazel S
Retired Sonos Staff
Oct 28, 2020 4:52 PM UTC

Hi @Andrzej BC.

Thanks for reaching out and welcome to the community!

Poland is not yet included on the list of countries where Google Assistant and Amazon Alexa are available on Sonos.

For reference, here are the support articles where you can find the Google Assistant and Amazon Alexa availability on Sonos.

You'll also find a list of countries where the above voice services will be supported on Sonos soon.

 

If you have any questions or concerns, don’t hesitate to reach out, we’re always here to help.

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Contributor I
Oct 28, 2020 5:09 PM UTC

I would not want to send my 4 fives 2 ones sun and arch back... Do you know of any workaround that could work? My wife is an american and she is very irritated she cannot use it the way she does in Chicago

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Lyricist I
Oct 28, 2020 6:06 PM UTC

Hello
You are planning to introduce the Polish language.
Why don't you make English available in Poland temporarily.
Poland is rapidly introducing technical innovations. You can be late before the others.
I am asking for a substantive answer.
You officially praise the functionality in Poland!

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Contributor I
Oct 28, 2020 6:08 PM UTC

I would be more than happy with English !

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Annazel S
Retired Sonos Staff
Oct 28, 2020 9:22 PM UTC

Hi @Andrzej BC and @Rafal_ll.

We highly appreciate all your feedback, this can be used to make Sonos a more intuitive system.

While we don’t have any further details to share about introducing the availability of either Google Assistant and Amazon Alexa voice services to your country, we can certainly pass along your sentiments to the team. 

Please let us know if you have additional concerns. I'm happy to send them up for you.

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Contributor I
Oct 29, 2020 5:13 AM UTC

I think it is illegal to be selling speakers at a premium with google voice that does not work.

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Contributor I
Oct 31, 2020 2:19 PM UTC

So I understand well that if I am from Poland, I cannot use the assistant, even in English?

Btw. No upcoming countries have been announced. ;) 

PS. IMHO it's a bit not cool that SONOS said that since I'm Polish, I can't use the Assistant in English ;(

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SteeveLab
Contributor I
Nov 17, 2020 9:29 AM UTC

I am in the same situation I would like to use it in English and I cannot. It is sad because I do not see any barrier to open the option to pick English when you install the voice assitant?

Steeve

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Steeve L
Lyricist I
Jan 9, 2021 9:07 AM UTC

This is outrageous. You created the whole section on Polish website, written in Polish about this great voice assistant  tool in your speaker. Yet it doesn't work in Poland... Instead of putting a disclaimer "only in selected regions" you should put an info "not available in your region". This deliberately misleads the consumer! Also I'm agreeing with others. Just make it available in English.

You're really disappointing.

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106rallye
Jan 9, 2021 10:18 AM UTC

It used to work when you changed your location in your Sonos profile (Profile | Sonos) to a place where Google Assistant does work (Germany, UK, the Netherlands). You could try this.

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