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Ryan S
Ryan S
Retired Sonos Staff
June 11, 2020
Software News

Google Assistant Voice Match Available on Sonos

  • June 11, 2020
  • 27 replies
  • 8321 views

Through cloud updates, Google Assistant has added the ability to set up Voice Match on voice enabled Sonos devices. This feature has rolled out to all households where Google Assistant is available.

Voice Match allows you to teach the Google Assistant to recognize your voice. If you have multiple people using the Google Assistant on Sonos, you can set up Voice Match to provide user-specific responses and content based on who is speaking.

This enables personalized results for the person asking Google Assistant questions. For more information about Voice Match, see the Google article here. 

 

Here are the steps to enable Voice Match straight from the Google article linked above:

 

Link your voice

To use Voice Match, you must link a Google Account to the Google Assistant device. If you have multiple Google Accounts, you can choose which account you want to use.

  1. On your Android phone or tablet, open the Google Home app Google Home.

  2. At the bottom, tap Home Home and then Settings Settings.

  3. Under "Google Assistant services," tap More settings.

  4. Tap Assistant  and then Voice Match and then Add devices.

  5. Follow the steps.

When you link your voice and use the Google Assistant in US English, the Google Assistant automatically acknowledges when you ask it for something politely.

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    27 replies

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    Mark P
    Mark P
    Retired Sonos Staff
    December 3, 2020

    Hi @leogdiniz.

    Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community.

    Yes, @Airgetlam is correct.

    Any voice services are just passing thru Sonos speakers all system process of voice commands are coming from google cloud.

    You can also check this link for Help and tips for Google Assistant on Sonos if still doesn't work correctly then time to call Google support.

    If you need help with any other information, please be sure to let us know.

    Help others find useful content by clicking the like button and selecting the best answer to your question
    leogdiniz
    Lyricist III
    December 3, 2020

    Thanks @MarkP 

    For may happy surprise the voice match with two Spotify accounts started working this morning. Uhu \o/

    Mark P
    Mark P
    Retired Sonos Staff
    December 4, 2020

    Hi @lepord221.

    Welcome, thank you for reaching back to Sonos Community.

    Glad it works now. 

    Did it just work all of a sudden? 

    If you need help with any other information, please be sure to let us know.

    Help others find useful content by clicking the like button and selecting the best answer to your question
    leogdiniz
    Lyricist III
    December 4, 2020

    Yep @Mark P.
    The assistant wouldn’t play when my wife asked for it but after a few hours we tried again and it was working.

    Andreas Rossband
    Contributor I
    January 9, 2021

    We experience the problem that Sonos/Google only remember the voice match settings of the last user who set it up in the Google Give app. 

    So after i have set it up, Google home on Sonos One does recognize my voice. Then, street my wife links get voice match to the same Sonos One the device starts telling me that it does not recognize my voice.

    cbnz
    Contributor I
    March 8, 2021

    Thanks - this was the reason that a few of our family members would end up going back to my default account. I had not done this last step, and it was not obvious that this was the issue. 

    Link your voice to your devices with Voice Match

    Boo Radley
    Avid Contributor I
    April 30, 2021

    Was there ever any resolution to this? We seem to be running into something similar here where both my partner and I have set-up Voice Match on our Sonos One but when she requests music via Google Voice, it uses my Spotify account such that if I’m using Spotify at work on my computer it will say that it’s being used at home.

    I’m also unclear how even with Voice Match it would know which Spotify account to use.

    digaus
    Lyricist III
    May 15, 2021

    I have the issue that my partner does not find the Sonos Beam under Voice Match. It just cannot be discovered... Any ideas how to fix?

     

    Edit: fixed it, seems to be an issue with iOS

     

     

    However the Beam is still saying that my partners voice is unknown although the Beam is added to her voice match... Will wait a couple of hours...

    digaus
    Lyricist III
    May 15, 2021

    Was there ever any resolution to this? We seem to be running into something similar here where both my partner and I have set-up Voice Match on our Sonos One but when she requests music via Google Voice, it uses my Spotify account such that if I’m using Spotify at work on my computer it will say that it’s being used at home.

    I’m also unclear how even with Voice Match it would know which Spotify account to use.

    It knows it because you have two different Google accounts and your Google accounts have it's own Spotify linked to it.

    digaus
    Lyricist III
    May 16, 2021

    Ok added Voice Match but I still won't work... Any ideas why?

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