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Contributor I
April 27, 2020
Question

Google Assistant Sleep Sounds Bug

  • April 27, 2020
  • 11 replies
  • 650 views

Google Assistant sleep sounds now work on my Sonos.  However, whenever the sleep sounds are about to end (1 hour I believe is the default), Google Assistant shouts out “SORRY, I DO NOT UNDERSTAND” or something to that affect.  Obviously not good, I’m asleep by this time only to get woke back up!

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11 replies

Lyricist III
July 26, 2020

Unfortunately I have a very bad experience with calling Sonos support on a similar Google assistant issue. Support rep was very friendly but kept referring me to Google. And Google then refers to Sonos. Not the best customer journey in my opinion. But you know what!? I’ll give it a go tomorrow and report back in. Have a nice evening