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nickrk
Contributor I
May 15, 2019 12:25 PM UTC

Google Assistant Skill Setup: Sonos Not Recognizing Linked Speakers

I have Play5 and Play3 speakers throughout our home. My Sonos account is logged in through the same email address I use for my Google Assistant. My Sonos account correctly lists all of my speakers I own as part of my system.
So why, when setting up the Google Assistant skill, am I unable to get the setup wizard to recognize that fact and continue through the setup? Screenshot included:

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    9 replies

    pcdangio
    Lyricist I
    May 15, 2019 1:31 PM UTC
    Same issue here.
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    TimSee
    Avid Contributor I
    May 15, 2019 1:39 PM UTC
    same
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    Sbaugh
    Lyricist I
    May 15, 2019 1:53 PM UTC
    Same
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    Yunus
    Lyricist II
    May 15, 2019 2:20 PM UTC
    Same issuef

    To offer more details, I have done a system update this morning and I have no speakers with mics, just 1's and a connect amp
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    josepham7
    Lyricist I
    May 15, 2019 3:14 PM UTC
    Experiencing same thing.
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    Preeti Verma
    Lyricist I
    May 15, 2019 5:19 PM UTC
    same here
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    TimSee
    Avid Contributor I
    May 16, 2019 1:07 PM UTC
    I tried again this morning and now it's working! I did get an update to my Google Home app (Android) but that could just be a coincidence.
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    Yunus
    Lyricist II
    May 16, 2019 1:26 PM UTC
    Same, it's working now.

    Would be nice for Sonos or Google to communicate it but thanks TimSee!
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    nickrkAuthor
    Contributor I
    May 18, 2019 4:00 PM UTC
    As recent replies have stated, it's working now.
    Kinda.
    Only for one of my speakers, the rest aren't recognized. Only my first-gen play5, none of my play3s.
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