Skip to main content
rogerteo
Contributor II
May 15, 2019

Google assistant: I can't do that here but you can ask me to play it on one of your other devices Sonos

  • May 15, 2019
  • 53 replies
  • 35271 views
Hi there just set up google assistant on my sonos 5.1 and two other sonos ones.

Setup was smooth, but after installation, it gives the following reply whenever I ask Hey google to play music/ spotify etc.

My google music services is the same spotify account as my sonos default. same for the sonos device setting.

I can skip track, pause, stop music once I've launched spotify from my phone etc.

Hope someone can help 🙂
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    53 replies

    jberglinds
    Lyricist III
    May 15, 2019
    I have the same issue.
    I've tried to remove and relink the assistant but that didn't help.
    a.ganz
    Lyricist I
    May 15, 2019
    me too 😞
    jberglinds
    Lyricist III
    May 15, 2019
    I found a solution. My assistant was set up with multiple languages. I was using Swedish as my primary language and US English as a secondary language. Simply swapping the order of these to have US English as the primary language made the Spotify integration work!
      Bigskull
      Enthusiast I
      May 16, 2019
      Same issue here but the language fix didn't work
      Smilja
      Smilja
      May 16, 2019
      There's an outage ongoing.

      https://status.sonos.com/
      »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
        Bigskull
        Enthusiast I
        May 16, 2019
        I get this message when trying to play a radio station via TuneIn.
          Tomatoway
          Lyricist I
          May 26, 2019
          Has anyone resolved this? I tunein will play fine from assistant on other devices but not from sonos with assistant. Hoping for a fix!
            Ejvind
            Lyricist I
            June 2, 2019
            Same here. Disappointing...
            joseph.brassard
            Trending Lyricist I
            June 22, 2019
            Same here. Spent a full hour getting it connected (of course, with Sonos, wifi setup never works and I had to break out the old ethernet cable) and now, it won't play music.

            What's the point of voice if it won't play music?

            "I can't do that here, but I can play it on one of your other devices". What the hell does that mean?
              Doug Ames
              Headliner I
              June 22, 2019
              Mine did that yesterday within a Google Assistant routine playing a Sonos favorite radio station I use every day. I tried it again a few minutes later and it was fine again. Totally random.

              It seems to be mis-reporting an underlying transient issue.
              Show more replies
              Terms & ConditionsAccessibility statement