Google Assistant does not play Radio Stations

Hi everyone. 

We are still investigating reports of an issue with Google Assistant not playing BBC radio streams. I would be happy to provide an update once it becomes available to me.

Please do. Its really the main thing we use Sonos for - BBC radio…Will switching back to Alexa assistant fix it for now?  Thx 

That's what I've done for now and it works with Alexa due to the BBC skill.

Feels like a big step backwards though using Alexa to me and it refuses to play my Daily mixes on Spotify as it says it can't find them!

The workaround I use is to set the stations I want up as Sonos Favorites, then I use an IFTTT Google Assistant custom command to play that Favorite.

For example where GA on Sonos can’t play my local news stations from TuneIn, I set it up as a Favorite radio station Station1 in the Sonos app, then I create an IFTTT command so that if I say “Hey Google, local news” it plays favorite Station1.

+1 reporting same issue here with Sonos One and same issue using a Google Home Hub with a Sonos Amp set as its default speaker 

THIS ISSUE’S REALLY GETTING UP MY NOSE NOW.

Any updates on this???

I’ve posted on the other threads on this … it worked fine until about a couple of months ago and is now still broken for BBC radio in the UK (I’m on S1 system) despite Sonos saying they would investigate.

I just found out that the Assistant on my Ones/Beam cannot seem to use Assistant actions. If I tell Sonos to play Radio 4 on the BBC, it says that the BBC isn’t currently supported on [speaker name]. All my other Google Home speakers support this but Sonos doesn’t. Even asking it to play Radio 4 on TuneIn doesn’t work. All I get is silence.

Trying to play LBC/Classic FM on Global Player doesn’t work either. It also tells me that Global Player currently isn’t supported on [speaker name]

Issuing the same command to my Google Home speakers always works.

Sonos is clearly at fault here, it doesn’t seem to support Assistant actions!

This needs to be fixed pronto!

I don’t think that SONOS should really be allowed to advertise their devices as having Google Assistant. 

A key selling point is the ability to say “Hey Google, play Jimi Hendrix” if it fails then how can they advertise this rubbish.

Had I purchased from SONOS and still in the returns window I would be sending it back for a refund. 

@johnson.sam.r, et all.

We are still working on a fix for this issue and unfortunately not able to provide a time-frame for a fix on this playback command issue.

We understand your frustration and hope to have a solution for this soon.