Google Assistant Commands/Problem w/ Spotify

Yes, it takes two commands to start Spotify if Sonos is not already playing a Spotify session.  The first attempt opens a guest session that fails, but the second request opens my paid account.

Is Spotify able to open in Sonos as a queue of songs, rather than a session?

Hi @Stuart_29, thank you for reaching back to the community and letting us know about your concern. Let me help you with this.

Yes, you can add Spotify to the Sonos app. You can also add a track, album, or playlist to the queue from almost anywhere you see it listed in the Sonos app. Once added, you can shuffle, set to repeat, or crossfade between songs. You can edit the queue, modifying the order of the tracks, or removing them. Your queue can also be saved as a Sonos playlist if you’d like to play it again later.

Let me know if you have any questions about this. The Sonos Community is always here to help.

Thanks Rowena, however, it would be nice if Google Assistant commands could start a Spotify queue (not session) and begin playing on the first attempt.

Hi @Stuart_29, thank you for the quick response. 

It would be great if Google Assistant can add music to the queue using voice command. We don't have the information yet to share with you about this. What I can do is send in a feature request to make this available in the Sonos app. We don't have the timeline on this but you can check our announcements when this feature becomes available. 

If you need help with any other information, please be sure to let us know.

We're here to answer any further questions you have.

Ive might have solved it for me. I noticed that my wifes google home didn't have the spotify linked in her app for our "home" which the beam google assistant is in.  Now that I've coupled it. The two repeated commands aren't needed. 

Hope this works for someone else as well.

Hi @Patrikteodor, thanks for the update and for sharing it with us. This will help Sonos users here in the community. Continue sharing your experiences with us. 

Please do not hesitate to contact us. We are always happy to assist you.

The Sonos community is always here to help.
 

Not sure if it is the same issue but I think it is. Whenever asking Google to play music, Google will correctly state that it is starting the music I asked for but nothing will start playing. If I then say: “Hey Google, resume Spotify” the requested music will start playing. 
 

So it’s like it starts the music but also pauses it immediately. 

I have Alexa set up on another Sonos speaker in the same room and there is never any issue with her. 
 

Also, I actually prefer using Alexa as it is much faster and always gets the commands right. But Amazon is almost invisible here (in Denmark). For instance, a lot of other products only support Google Assistant, only Google speaks Danish and most of the Alexa products aren’t even officially supported in Denmark. So I am trying to force myself on Google despite not being too happpy about it. 

Hi @Tejs Dyrvig Ernst, thank you for reaching out to the Sonos community. 

We really appreciate your time and effort in bringing this concern to us. In this specific scenario, we don't have any information to share with you as to when Alexa's availability in your location but you can check our announcements here in the community or on our website. You may also check Alexa availability on Sonos for updates. 

I'd like to ask some questions to isolate the issue so we can create a path towards resolution.

1. Do you have other Sonos devices with Google Assistance installed? If so, how does Google Assistant work on those devices?
2. Have you tried rebooting your network and Sonos devices? How did Google Assistant work after?
3. Have you tried connecting your Sonos speaker to your router via ethernet cable?

To see if this clears up the issue, please remove Google Assistant from your Sonos devices, and then re-add it back. Does the issue still continue, or does it seem to improve? You can also run through our Google Assistant troubleshooting guide.

Please submit a diagnostic from your Sonos system and reply back with the confirmation number. This will allow us to see how your system is functioning, and help provide a resolution.

If you need help with any other information, feel free to reach out. We’ll wait for your reply.

I have exactly the same problem using google home.  You have to give the command 2 times before Sonos plays a Spotify track.  There is clearly a problem here.