Google assistant commands

1 reply
97 views
Translate All

i have an issue with some commands google assistant used on a sonos one, the problem started a one of weeks ago, I cannot anymore use simple commands as “stop playing, turn up the volume etc. Other commands like to start playing works fine, also shift to the next track and more.

When I try to use some of the not working commands google responds following, “unable to precess commands for code”

Please advice,

Thanks

C

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Sotiris C.Answer

Sonos Staff

Hello @Honkenholmqvist, welcome to the Sonos Community!

It is a little odd having some of the commands work, while others don’t. Have you tried removing and re-adding the Google Assistant to Sonos to see if this is going to resolve your issue?

Please have a look at our Support Article Google Assistant commands not working on Sonos.

If you have trouble following the steps, or you are still experiencing issues after removing and re-adding Google Assistant, I would recommend you to reach out to our Sonos Support team for some live troubleshooting, as they are able to guide you through getting your voice assistant back in action.

I hope this helps and feel free to reply here with any further questions you may have.

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.