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Etteloc
Contributor I
Jun 13, 2021 8:10 AM UTC

Correct Radio station not playing on Google speaker

Hi, when I ask Google to play a radio station it’s playing a different station from another country

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5 replies

James L.
James L.
Retired Community Staff
Jun 14, 2021 8:08 AM UTC

Hi @Etteloc,

 

Thanks for reaching out. Can you please provide the following information so we can look into this further?

 

  1. What are your exact words when asking Google Assistant to play the radio station? (i.e. “Hey Google, play BBC Radio 1”)
  2. What does Google reply before playing the radio station? (i.e. “Okay, playing BBC Radio 1, from TuneIn”)
  3. What station are you expecting?
  4. What station is being played instead?
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EttelocAuthor
Contributor I
Jun 14, 2021 5:09 PM UTC
  1. Hey Google play Ireland’s Classic Hits FM
  2. Got it, check out this Classic hits 4fm from YouTube music
  3. classic hits fm
  4. classic hits 105
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James L.
James L.
Retired Community Staff
Jun 15, 2021 8:11 AM UTC
  1. Hey Google play Ireland’s Classic Hits FM
  2. Got it, check out this Classic hits 4fm from YouTube music
  3. classic hits fm
  4. classic hits 105

Thanks for that. I got a slightly different reply when I tested that here: “I looked for Ireland’s Classic Hits FM, but it either isn’t available or can’t be played right now.”

Are you able to find and play this station in the Sonos app? If so, could you take a screenshot of it, so I know what to look for and narrow this down further?

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EttelocAuthor
Contributor I
Jun 15, 2021 10:46 AM UTC

Hi James, I’ll download the app and get back to you

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James L.
James L.
Retired Community Staff
Jun 18, 2021 8:06 AM UTC

Hi @Etteloc,

 

Just wanted to check in to see if you’ve managed to test through the Sonos app yet? Also, which Sonos speaker are you experiencing this on?

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