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K Holmgaard
Contributor I
Oct 11, 2019 7:23 AM UTC

Chose the speaker for Google Assistant in surround system

I have a surround system with an Amp, two cabled front speakers and two Sonos One surround speakers.
As default Sonos chooses the left Sonos One (surround) as the speaker used for interaction with Google Assistant.
It would be more convenient for me to use the RIGHT Sonos One surround speaker for this.
How can I change this setting?
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    jermcnama
    Lyricist I
    Apr 29, 2020 5:20 PM UTC

    Hi @jermcnama 

    If you are using the One’s as surround speakers with the Beam the voice assistant is disabled in them. The beam is the only speaker that will use the GA.

    Unreal.  If I knew the mics were going to be automatically disabled I would have bought two Sonos SLs instead of Ones.

    There should be an option in the app to pick which speaker has the activated Google voice assistant. 

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      RoyWong
      Lyricist I
      Aug 8, 2020 1:32 PM UTC

      Face the same issue with Playbar + Ones, only left side is taking voice command.
      This is not a user friendly design.
      Hope Sonos will improve to allow user for GA assignment in near future. 

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        Pandaburn
        Lyricist I
        Aug 17, 2020 11:13 PM UTC

        Adding my voice here. This is very annoying. My setup would work a lot better with the right speaker as the google assistant. 

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        stuw101
        Lyricist I
        Sep 10, 2020 6:09 PM UTC

        Did this get sorted my ga works onky through right sonos one and want it to work from the left one. Can I just unplug the speakers and switch them around? Will that do it?

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        Krishma M
        Krishma M
        Retired Sonos Staff
        Sep 14, 2020 6:34 PM UTC

        Hi folks, welcome to the Sonos Community, and thanks for reaching out. I also appreciate your assistance, @AjTrek1. 

        I understand that we want to use the Google assistant smoothly with the Sonos speakers and I’ll be working with all of you now. 

        First, I’d request that you submit a diagnostic report of your system to further check it on our end and help you with the next steps. 

        Reply to us with the confirmation number. 

        We and the community are always here to help.

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        User319
        Lyricist I
        Nov 4, 2020 9:12 AM UTC

        Hi folks, welcome to the Sonos Community, and thanks for reaching out. I also appreciate your assistance, @AjTrek1. 

        I understand that we want to use the Google assistant smoothly with the Sonos speakers and I’ll be working with all of you now. 

        First, I’d request that you submit a diagnostic report of your system to further check it on our end and help you with the next steps. 

        Reply to us with the confirmation number. 

        We and the community are always here to help.

        I have Beam, One and One sl. I want GA to be in One rather than in Beam. Support diagnostics confirmation number: 594431612

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        Krishma M
        Krishma M
        Retired Sonos Staff
        Nov 13, 2020 10:47 PM UTC

        Hi @User319, welcome to the Sonos Community! Thanks for reaching here and submitting a diagnostic. I’d be happy to help you and let you know that if you have a Sonos Beam you won’t be able to activate the voice service to the Sonos One as the Beam already doing it. If you have a soundbar with no microphone that's the time you can use the surround like Sonos One for voice service. Just let us know if you need anything. We and the community are always here to help.

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        BlueDynamo
        Lyricist I
        Dec 22, 2020 10:01 PM UTC

        I would also like to add a similar request to this thread. I’ve just purchased a One (Gen 2) and a One SL to operate as surround speakers paired with a Beam. I’d like to be able to select the One (Gen 2) as my default Google Assistant speaker rather than the Beam. It’s pretty disappointing to have purchased the One (Gen 2) and then find out that it can’t be used as a smart assistant due to this feature defaulting to the Beam only with no option to change this. I would have considered purchasing two One SL’s similar to another user in the thread otherwise.

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        Nissen
        Lyricist I
        Feb 22, 2021 8:47 AM UTC

        Hi, I also have this problem.

        I have 2 Sonos One Gen 2 as my back surround speaker.

        I have sub Gen 1 and Playbar.

        Why can’t I choose any of the Sonos One Gen 2 speakers to use Google assistent ??

        They both have microphone.

        Pretty weird…….. :rolling_eyes:

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        Jzone
        Contributor I
        Sep 27, 2021 2:41 AM UTC

        I have the similar issue with playbar + 2 sonos one.  The sonos one are actually the same hardware, it does not seem like a difficult fix for sonos to add an option to flip/swap the configurations between the 2 surround speakers for the user to choose which one acts as the voice assistance.  I would understand the issue if one of the surround speaker has a special chip that perform a specific task, but it's the same hardware lol.

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