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Michael_274
Michael_274
Avid Contributor I
May 15, 2019
Answered

Can't run Alexa and Google Assistant at the same time?

  • May 15, 2019
  • 8 replies
  • 3499 views
I was really excited to update my Sonos system with Google Assistant. I use both Alexa and Google Assistant for different tasks because they are good a different things. When I updated yesterday, I was really disappointed that I can't run both at the same time. Am I doing something wrong? Or do I indeed have to pick one or the other?
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    Best answer by chicks
    You can only run one at a time on a Sonos speaker. However, you can use GA from any Google device to control a Sonos speaker that's set up for Alexa.

    8 replies

    chicks
    chicksAnswer
    May 15, 2019
    You can only run one at a time on a Sonos speaker. However, you can use GA from any Google device to control a Sonos speaker that's set up for Alexa.
      nik9669
      Collaborator II
      May 17, 2019
      I have two One’s. Can I configure 1 to respond to Alexa and the other to GA? Each will know which I’m talking to because of the wake word(s).
      UKMedia
      UKMedia
      May 17, 2019
      I have two One’s. Can I configure 1 to respond to Alexa and the other to GA? Each will know which I’m talking to because of the wake word(s).

      Yes, as long as they are not in a stereo pair.
      Remember: Sometimes Red Wine helps :)
      nik9669
      Collaborator II
      May 17, 2019
      I have them as "surrounds" linked with a playbase, but with "full range" selected for music playback. Does that count as a stereo pair, do you know?
      UKMedia
      UKMedia
      May 17, 2019
      I have them as "surrounds" linked with a playbase, but with "full range" selected for music playback. Does that count as a stereo pair, do you know?
      As they are within the same Sonos Room, you can only have one Voice Assistant. Your option is to get either an Echo Dot and Enable the Google AI or the other way around.
      Remember: Sometimes Red Wine helps :)
      nik9669
      Collaborator II
      May 17, 2019
      Thanks for clarifying that.
      Wolfman2011
      Avid Contributor I
      August 4, 2019
      I have a question about this.
      If I was running Alexa and wanted to switch to Google Home, how do I do this? Do I have to remove that skill and then reset the speakers.
      UKMedia
      UKMedia
      August 5, 2019
      I have a question about this.
      If I was running Alexa and wanted to switch to Google Home, how do I do this? Do I have to remove that skill and then reset the speakers.
      Hi

      Just open the Sonos App>Voice Services and select GA instead of Alexa for your device.
      Remember: Sometimes Red Wine helps :)
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