Can not load Google Assistant on Sonos

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I just bought the One and thought it would be easy to get setup. It keeps telling me to register my speaker, but it already is register. Getting read to send back at this point if I can not get this to load.

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Hackersmovie

Avid Contributor II

Try resetting the speaker. Hold the pair button on the back until you see an amber light. Then wait for the green light to flash. Go into your app and "reset controller". Then try adding the speaker back in.

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NPTuckerAuthor

Contributor I

Where is "rest controller"?

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Hackersmovie

Avid Contributor II

Settings>Advance Settings

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NPTuckerAuthor

Contributor I

Did not work. I can play my music. It shows the speaker in Sonos.Should not take this much effort..

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NPTuckerAuthor

Contributor I

This is answered. Okay I guess I am sending this Sonos back tomorrow. Too bad the speaker sound nice.

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Hackersmovie

Avid Contributor II

If you haven't returned it yet, make sure you have added the voice service to the room in the app.

Settings>Room Settings>(Select Room)>Voice Services

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NPTuckerAuthor

Contributor I

Every time I try to that it gives me the error saying my speaker needs to be registered.

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Hackersmovie

Avid Contributor II

Before returning it, why not call customer support?

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