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tausing
Contributor I
January 14, 2022

ARC Google Assistant Cannot Turn on TV after connecting via HDMI ARC port

  • January 14, 2022
  • 12 replies
  • 460 views

Hello there, 

I recently connected my Arc and Gen 3 Sub to my Prism+ TV through the HDMI (ARC) port without any challenges. 

The sound stage is stunning! Especially the solid and punchy bass from the Sub. 

However, the Google Assistant through the Arc is unable to turn on the TV. 

The TV’s built-in Google Assistant was working well. 

My TV model is Prism+ QE86 Pro.

Any thoughts from anyone? 

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12 replies

Lyricist I
January 24, 2022

Using my SONOS Roam from a different room, I was able to switch on the TV and SONOS ARC in my Living Room. With the Google Assistant, I was able to turn them off as well. For me, it's a brand-new discovery. thank you for your suggestions.)

Lyricist I
January 25, 2022

Using my SONOS Roam from a different room, I was able to switch on the TV and SONOS ARC in my Living Room. With the Google Assistant, I was able to turn them off as well. For me, it's a brand-new discovery. check Abduls Guide  For More Details ,Thank you for your suggestions.)

Ken, you make a fantastic proposal! I'll give it a go! Thank you for all of your valuable suggestions! Cheers!