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Avid Contributor I
May 15, 2019
Question

Any way to play my own music uploaded to Google library?

  • May 15, 2019
  • 18 replies
  • 4055 views
I'm not surprised that I can't play the music in my local (NAS) library with the new GA/Sonos integration. However, is it also not possible to play music that I've uploaded to my Google Music account? I can do this using the Sonos app.

If I try "Hey Google, play (artist) in the office" I get "OK (artist) from Google Play Music playing in the office. Sorry looks like the subscription tier for Google Music is not supported." I've also added "from my library" to the command and that doesn't help.
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    18 replies

    Contributor I
    May 16, 2019
    I am also looking to do this. This is easily done with a Google Home speaker so I am surprised that this isn’t working on my Sonos One.
    Smilja
    May 16, 2019
    Google Music via Google Assistant on Sonos requires a paid subscription. Sorry, guys, not a decision made by Sonos.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    BRYAN_25Author
    Avid Contributor I
    May 16, 2019
    These "rules", whether set by Google or Sonos, seem so arbitrary. I can play music uploaded to my Google library from the Sonos app already. I can play that music by voice in my car with Android Auto (well, when it works right). But not allowed by voice with Sonos. I guess I don't get the logic, other than to try to persuade people to get a paid sub to Google Music. No thanks, guess I'll continue to rely heavily on the app.
    Contributor I
    May 19, 2019
    I agree that these rules are a huge disappointment. Using Google Assistant to access my library on Google Play Music was the key feature I was looking for. It seems increasingly clear that the implementation of Google Assistant on Sonos falls far short of Google’s own speakers. Time to give Alexa a try.
    Lyricist II
    May 22, 2019
    I have the same issue (as I'm sure many many people do). I have downloaded my music to the free version of Google Play Music. However, the new Google Assistant on Sonos One will not play my music -- it requires a paid subscription. As I understand it, this feature works on other Google Assistant devices such as the Google Home. It also works via the Sonos app. Given that both Google Play Music and Google Assistant are developed by the same company, and given that it works on other devices, it does not seem to make much sense that Sonos cannot support playing my own music library stored on Google Play Music.


    I would not be surprised if this is indeed the case -- that the limitation is imposed by Google. In fact, I seem to recall a few years ago, that the same issue on Google Play Music access came up with Google Home as well. But then, after numerous user complaints, it was "fixed".

    If this is indeed the case, it would still seem that Sonos is still in the best position to potentially address the issue with the service provider, given their already established relationship with the firm (contacts already established in previous licensing and sharing discussions, etc.). Also, Sonos would have access to their user usage statistics and Google Play Music access issue statistics (gathered from Sonos usage data, this forum, and other sources), which would put them in the best position to best represent the user community in discussions with the provider.

    Anyways, crossing fingers that our voices are heard...

    In the meantime, I will probably switch back to Alexa (as the native support for Google's own music services was the primary reason I was looking to switch to Google Assistant)...
    melvimbe
    May 22, 2019
    If this is indeed the case, it would still seem that Sonos is still in the best position to potentially address the issue with the service provider, given their already established relationship with the firm (contacts already established in previous licensing and sharing discussions, etc.). Also, Sonos would have access to their user usage statistics and Google Play Music access issue statistics (gathered from Sonos usage data, this forum, and other sources), which would put them in the best position to best represent the user community in discussions with the provider.

    Since Google is well known for collecting data on it's users, I seriously doubt Sonos has better data than they do on who and how people are using Google services. However, Sonos may be able to tell Google that users listening hours haven't dropped, they've switched over to other services. Regardless, letting Google know directly than your unhappy is never a bad idea.
    Danny
    Trending Lyricist I
    May 24, 2019
    Just sent feedback to Google on this issue. Easy to do, just click the hamburger in Google Play Music and click "Help and feedback". The more that do this, the better our chances of it getting fixed.... Oh, not really. But it'll make you feel better 😀
    Lyricist I
    July 20, 2019
    This is upsetting. I am in the process of setting up multiple brand new Play:1s, and was in the market to purchase several other products, after years of several Bose Soundtouch products throughout the home. The reason for the switch from Bose to Sonos was (supposed) full Google Assistant compatability. So I am now finding that I cannot play any of my personal, uploaded music from Google Music via Google Assistant unless I have a subscription... Is that accurate? I want to be sure, because my next step is returning everything and going back to Bose. At least Bose can play music from my NAS. If I'm going to be tethered to an app on my phone, I'll save the money.
    jgatie
    July 20, 2019
    Sonos has no control over the subscription requirements, they are set by the music services. Best to direct your anger over at Google Play Music.
    Enthusiast I
    July 22, 2019
    Uploaded music doesn't even play from a voice command with a paid subscription. That's what makes it even more annoying. I have over 20,000 uploaded tracks in my Google Play library and I can only play them if I use the app instead of voice.