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Contributor I
Aug 7, 2019 3:50 PM UTC

Alarm not working on Google Assistant

Alarms don't seem to be set through Google Assistant.

Steps to reproduce:

  1. "Hey Google, set an alarm for xxx"
  2. Google responds that alarm is set
  3. "Hey Google, what alarms do I have set?"
  4. Google responds that no alarms have been set
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42 replies

Contributor I
Jul 1, 2020 2:01 PM UTC

Has anyone figured out a fix for the snoozed alarm issue? I cannot reliably use my Sonos for voice alarms with Google Assistant. I had hoped the S2 update would fix it, but it has not.

 

If I set an alarm by voice for 8:30 AM, it acknowledges, but sets it for:

-either-

“You have set an alarm for 1:30 PM snoozed until 8:30 AM tomorrow.”

-or-

“You have set an alarm for 8:30 AM snoozed until 3:30 AM tomorrow.”

 

Clearly this is a time zone issue. Since I am in CDT, the offset from UTC is 5 hours.

 

If the alarm is set to the second option, then I don’t get my morning alarm, and am instead woken up at 3:30 AM the next night. If I set the alarm for 8:30 AM for weekdays, which alarm I get on a particular day is random.

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Lyricist I
Nov 30, 2020 5:32 PM UTC

I have an alarm set on my Beam somehow, probably set by Google Assistant/voice. It goes off everyday.

I’ve deleted all alarms in the Sonos app. If I ask Google if there are any alarms set, the answer is no.

Then the next day the alarm goes off again…

WTF?

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Contributor I
Jan 4, 2021 5:09 PM UTC

So I had been using the Beam and SL Ones for about 6 months with no problem and now all of the sudden I am getting the whole issue where I ask Google to set an alarm for 5:15am and I am told ok. Then when I ask what alarms I have set Google tells me I have an alarm set for 10:15pm snoozed until 5:15 am. 

WTF?!?!?

 

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Lyricist I
Mar 2, 2021 6:22 AM UTC

The “snoozed until” the actual time I set issue has just started for me now. Everything is up-to-date.

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Lyricist I
Aug 25, 2021 12:52 PM UTC

I’m glad I found this, I thought I was going made. This is a very annoying bug and feels me with no confidence that my alarm is going to go off. 
Please Sonos fix this issue. 

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Lyricist I
Sep 2, 2021 12:14 PM UTC

Have had this issue for two years. Just got married and moved, so Factory Reset all my Sonos Ones, yet Google Assistant’s alarm functionality when asked to repeat the time is completely wrong. Come on Sonos - you can do better.

 

All the original Google Home/mini devices work fine, so definitely in your court.

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Lyricist I
Feb 5, 2022 3:49 AM UTC

Sonos!!!! Fix this damn issue, its soo annoying 

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Lyricist I
Mar 24, 2022 6:44 AM UTC

I have been going mad with this problem thinking I was the only one. Glad to have found this error is not just me! Sonos fix it!

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Lyricist I
Mar 24, 2022 10:29 AM UTC

Prioritize this fix.

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Lyricist I
Apr 21, 2022 12:14 PM UTC

I’ve had this problem for four years and still no fix. 

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