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Google Assistant and Sonos

Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

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732 Topics

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SasnContributor I

asked in Google Assistant and Sonos

Google Assistant Support

When does Sonos expect to have support for Google Assistant?

225

3 years ago

Zach DeeContributor I

asked in Google Assistant and Sonos

Support for Apple music with Google Assistant

https://apple.news/AkmFsEUJJSsy4r4fqTNrDAA Looks like Google Assistant now natively supports Apple Music. I just tried it, but it says it is not supported on the Move. Any time frame for it to be added?

137

1 month ago

lazakiContributor I

posted in Google Assistant and Sonos

Google Assistant no longer playing the radio since S2 update

Hi, I have google assistant on Sonos Beam and Sonos One. It was all working fine until the S2 app launched a couple of days ago. Now, when I ask a Sonos to play a radio station (e.g. play BBC radio 2), google assistant initially replies with, ‘playing BBC radio 2 from TuneIn (as usual) but then fails and says ‘sorry, I cannot find what you’re looking for’. If I ask google assistant to play music it works fine (using Spotify). I assume this is a TuneIn issue but the status page isn’t reporting any problems. I removed TuneIn service from the Sonos S2 app and re-added it, made no difference. I also rebooted all the speakers, also made no difference. Any ideas? Is there a problem with TuneIn? Thanks

111

2 years ago

Desperate DanContributor I

posted in Google Assistant and Sonos

Google assistant on Sonos one not responding

Just set up new Sonos One with Google assistant. The Sonos controller works and I can stream radio/music through the Sonos One. If I speak to the Sonos, the music goes quiet so the microphone hears me saying 'ok google', however I get no response from Google. If I speak with my Google Assistant mobile device active, then Google response does come from the Sonos. Any ideas Guys? Thanks DD

104

2 years ago

dave77Headliner I

asked in Google Assistant and Sonos

Turn down Assistant volume on Sonos One?

Is it possible to turn down the Assistant volume on the Sonos One independently of the music volume? I have my Sonos One fairly loud but don't need the Assistant to shout!

1 year ago

PhononautContributor II

posted in Google Assistant and Sonos

New Google Assistant SiriusXM integration not supported?

Google just released native support for SiriusXM via the Home app. It is listed as a “radio” service. I can use voice commands to start and stop stations just fine on the actual google home products (Hub, mini’s etc), however when I attempt to target my Sonos system for playback I am told by Google Assistant that the device is not supported. For example, I say to my Home Hub “Sonos Kitchen play Phish Radio on SiriusXM”. Google Assistant recognizes the command as valid with something like “OK playing Phish Radio on SiriusXM on Kitchen” ; immediately followed by “Sorry kitchen is not supported at this time”. Is this a bug or functionality that is not yet built? Please note that I am logged into the same SiriusXM account on both my Sonos system and the Google Home system.

7 months ago

jezzalenckoContributor I

asked in Google Assistant and Sonos

Google Assistant Setup issues with Sonos One (Gen2)

Hi, I’ve seen slight variations to this issue on other threads but none that quite address it. Problem Google assistant was not working on the Sonos One speaker (the microphone was not active and not illuminated). In an attempt to resolve this issue I unlinked the Sonos from Google and tried re-linking. Now the situation is that when I go to re-activate the GA service within the Sonos App the following happens: 1.) I'm prompted to add GA to my Sonos 2.) On the "select rooms" page I select the Sonos 3.) I press "add to google assistant" button and I'm re-directed to GA app 4.) This then simply takes me to App Store to purchase/download GA (which I already have)! 5.) When I then go back to Sonos app it says "Linking Google account" and HANGS on this page indefinitely with a spinning wheel. 6.) After a considerable length of time it times out and says "There was a problem adding google assistant". As a work-around for this I've tried adding/linking Sonos from the GA app itself. This

2 years ago

CheaseContributor II

posted in Google Assistant and Sonos

flytzenContributor I

posted in Google Assistant and Sonos

Google Assistant does not play Radio Stations

When I ask my Sonos: "Hey, Google! Play Heart 80s". It replies with: "Playing Heart 80s on TuneIn". However, it then says: "Sorry I can't find what you asked for". This is really disappointing, because Alexa plays radio stations without any issues. Any suggestions on how to fix this? Exactly the same issue reported https://en.community.sonos.com/google-assistant-and-sonos-229109/google-assistant-does-not-play-radio-stations-6833977 and https://en.community.sonos.com/google-assistant-and-sonos-229109/google-assistant-has-problem-playing-tunein-station-6825633 Weirdly Sonos seems to just keep closing the issues so you can’t comment on. Very poor customer service. As described in the other issues - this is 100% a Sonos issue. The error comes after control is handed back from Google to Sonos and the exact same voice commands work on google home devices on the same network.

1 year ago

TarpeyContributor I

posted in Google Assistant and Sonos

Radio 4 voice command stopped working

I used to be able to start radio 4 with the voice command "OK Google, play BBC Radio 4" now this just leads to Sonos playing Radio 4 Extra. Has any one else seen this to know how to fix it?

5 months ago

Jp2378Contributor I

asked in Google Assistant and Sonos

Sonos and Google Assistant not connecting.

Please help. I've been waiting for this, and now when Sonos controller tries to connect to Google Assistant, no devices are found. I have unplugged everything, restarted phone, tried several things and still not connecting to Google Assistant on my 2 Sonos Ones. What do I do? I have lost an hour and a half of my life on this! Ok and now I must have clicked some answered thing on this forum. This is not answered!! Fix this issue ASAP what a waste of time, Sonos!

2 years ago

rogerteoContributor II

posted in Google Assistant and Sonos

Google assistant: I can't do that here but you can ask me to play it on one of your other devices Sonos

Hi there just set up google assistant on my sonos 5.1 and two other sonos ones. Setup was smooth, but after installation, it gives the following reply whenever I ask Hey google to play music/ spotify etc. My google music services is the same spotify account as my sonos default. same for the sonos device setting. I can skip track, pause, stop music once I've launched spotify from my phone etc. Hope someone can help :)

2 years ago

dabitbolContributor I

asked in Google Assistant and Sonos

Voice Match in GA

Hi all, If I am not mistaken, Voice Match doesn't seem to work on the Sonos One. Is Sonos thinking of implementing it? Thanks

2 years ago

Sarah501Contributor I

posted in Google Assistant and Sonos

how do i stop google assistant using tunein

I listen to my music through Sonos speakers and use Google assistant on hubs to voice control these.Up until this week BBC radio was available on TuneIn the radio app which Sonos used to radio stations. This now doesn't work which is fine as it advised I linked BBC sounds . I can listen to the BBC through the Sonos app all good. Problem is if I ask assistant to play BBC radio 1 on sonos the reply is " playing BBC radio 1 from tune in " this results in silence . I've deleted TuneIn from Sonos and it's still doing it. Even if I use the command "play BBC radio 1 from BBC" it either doesn't understand or just gives the same playing from TuneIn reply. It also does it for all stations like radio X or heart . What command can I use or change stop assistant using TuneIn ?Thanks sarah

8 days ago

batchelormhContributor I

posted in Google Assistant and Sonos

Google Assistant problem content isn't available

If I ask google home mini located in the kitchen to play a specific song in another room, ie living room, it says that the content isnt available and it cant perform that action. Cant remember the actual words used. But if I go into the sonos app and search the song, it is available and can be played. Is there any way around this?

2 years ago

JayVan43Contributor I

asked in Google Assistant and Sonos

Google reply is too loud

On google branded and other google speakers, there is a volume control for googles response, separate from the volume of the device. Is that possible with Sonos 1, or is it just controlled by overall volume?

5 months ago

Sergio NesbittContributor I

posted in Google Assistant and Sonos

Multiple Accounts and Google Assistant

So my wife and I just bought a Sonos Beam and got it setup. Admittedly we did little research before this purchase, we just learned that Google Assistant was added and thought it would be a nice addition and a perfect way to start our road to building out a nice sound system for our home... Unfortunately we have been hit with disappointment after disappointment: 1st was the shoddy setup, we had to do a factory reset out of the box because for whatever reason it wouldn't go through the start up as expected. We resolved the issue, but it was annoying that this device had such a problem not even 5 minutes out of the box. 2nd was this nonsense about not being able to connect multiple accounts to the speaker - this is absolutely ridiculous. My wife setup the device and then when I created my account, thinking I was going to join the speaker and connect my accounts, I was sadly mistaken that the speaker was registered to my wife alone... how is this even still a thing? If the idea is this

2 years ago

Ryan365Contributor II

asked in Google Assistant and Sonos

Only one Mic works on a stereo pair of ones with Google assistant?

Is this normal? If so this is awful. It's exactly why I've never been able to use them for surround sound with the beam and alexa. My room is very long, now I have to shout all the way across when I'm at the other end of the room.

3 years ago

gowebContributor I

posted in Google Assistant and Sonos

Alarm not working on Google Assistant

Alarms don't seem to be set through Google Assistant. Steps to reproduce: [list=1] [*]"Hey Google, set an alarm for xxx" [*]Google responds that alarm is set [*]"Hey Google, what alarms do I have set?" [*]Google responds that no alarms have been set [/list]

9 months ago

Steve GaronContributor I

asked in Google Assistant and Sonos

Google home mini default speaker

I have a Google mini and a Sonos play:3 in the same room. Since the play:3 does not have voice, I have to ask the Google mini to play the music. If I just say: "hey google, play some music" the music plays on the mini which is definitely not what anyone wants... I have to say the room where the speaker is but not only that, if I setup both speaker in the same room the mini still gets the job. You can set default media playback device for the Google mini but no Sonos speakers can be selected. Is that it? Is that what we waiting so long for? Cause if that's so, I'm getting rid of all of this and just getting Chromecast enabled speakers. Please let me know I did something stupid and this can be fixed.

2 years ago

juangContributor I

posted in Google Assistant and Sonos

Sleep Timer doesn't work with Google Assistant

I just set up Google Assistant, and I'm largely happy with it, except that sleep timers don't work. When I have spotify playing, if I say "Sleep Timer for 10 minutes", Google Assistant responds "Sleep timers can only be set when media is playing". Is there any way to get this to work?

3 months ago

sean.scottContributor II

asked in Google Assistant and Sonos

Google Assistant support for multiple homes with single Sonos account?

I switched all of my Sonos devices at my upstate home this weekend from Alexa to Google Assistant (2x Beam and 2x Sonos One) and everything worked great and controlled all of those as well as my 3x Connect:Amp devices. The Beam CEC control to turn on and off TVs with Google works great! I attempted to update the Beam and Sonos One at my apartment when I returned to the city and when I run through the process, the Google Assistant app fails to find any devices. My apartment setup has the same Sonos account with the latest firmware updates, same Google Account (which is configured for two homes) and is on the the same UniFi networking equipment (different SSIDs). Are there any known limitations with a single Sonos account at multiples homes? There shouldn't be any limitations on the Google side as I have Ecobee thermostats at Google Home locations. The only other difference is that that I don't have any "real" Google products like a Home Mini at my apartment, so I'm wondering

1 year ago

slikrik98Contributor I

asked in Google Assistant and Sonos

Google assistant endless loop

I was excited to see integration with Google assistant, however when I try to add sonos, the following happens: 1) I go to voice services and add Google Assistant 2) this takes me to the Google screen where it authenticates me using the same email address that's on my sonos account 3) this then redirects me to the sonos authentication 4) after authenticating on sonos, it says I need to register my speakers to my account, so I click Go to Sonos App, and the process starts all over again. This doesn't make sense. My speakers are registered to my account. When I go to the sonos website, and sign in with the same email address, I can see all of my speakers. Elsewhere in this process it says if I go to More > Settings > Account Settings and I don't see "Account" I need to update my sonos system. I do not see "Account" - I see my email address as the linked account and then I see Transfer account. Where is "Account"? I've also confirmed my app and speakers are all up to date.

3 years ago

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