Google Assistant and Sonos
Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.
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I have tried to add Google Assistant to my Sonos One’s, but it gets stuck trying to link the account in the mobile ios app. I used to be able to set it up easily, but it is no longer the case. I switched to Alexa for a time, but I would now like to go back to using google on my Sonos speakers. It appears the Sonos app will no longer directly communicate with the Google assistant app when trying to set up the voice assistant. It will link over to the app store to open the app, but never affects any change to the google assistant app when you open it. Meanwhile, the sonos app gets stuck in an endless loop waiting for authorization and finally times out and gives an error message: “There was a problem adding Google Assistant” with an option to “Try again”. I can link the Sonos speakers directly in the Google Assistant app, but Sonos does not seem to recognize it. I have tried every combination of work arounds I can think of, linking and unlinking, but it currently will not add. I r
The voice service used to work very well before using my phone and then just stopped working. I went and bought a google home mini to see if that would work but same result. I have reset everything but still no result. I have a google play subscription I say " OK Google, play classical music in the living room". response is "alright, classical music from google play playing on living room, sorry I'm not sure how to help you yet" and "sorry I cant help with that yet". I have also tried to play in the kitchen (I have Sonos play 1 in the kitchen as well), but the same response. I have tried to unlink the service from my phone and use my tablet instead , but same responses. Google home app shows the speaker connected through sonos in the living room and kitchen. I have contacted the tech support but have had no luck yet
Wondering what to do now that you have a Google Assistant enabled device and Sonos players? This page will help you get all set up. [b]1.[/b] Make sure your Sonos and Google Home devices are all powered up and connected to your home network. [i]If you're new to Sonos, this means Installing the Sonos app, and going through the steps for[/i] [url=https://support.sonos.com/s/article/2627][i]setting up Sonos[/i][/url][i]. You’ll need an iOS or Android device to set up Sonos. If you're new to Google Home, install the Google Home app and add your Google Assistant enabled devices if they’re not listed. This is done by pressing the Home button and then the Plus (+) Google has a great setup guide[/i] [url=https://support.google.com/googlehome/answer/7029485?co=GENIE.Platform%3DAndroid&amp;hl=en][i]here[/i][/url][i].[/i] [b]2.[/b] In the Sonos app for iOS or Android, tap the [b]More[/b] tab at the bottom, then tap [b]Voice Services.[/b] Choose [b]Google Assistant[/b] from the list.
I’ve been using Google Assistant on my Sonos One pair ever since it became available, and I’ve been hoping that sooner or later some of the problems and issues will be resolved, but I’ve just about given up. I haven’t seen Sonos fix a single problem since the initial release. Did their one contract guy working on Google Assistant quit? It’s just getting very frustrating to see the same annoying problems over and over again. My Sonos One frequently freezes for 30 seconds or more when I ask GA to do something, and half the time it fails with “there was an error/glitch”. I can see in the Google log that it got the right command, it just didn’t do it! I can then walk over to my Google Home Mini and give it the same command, and it always executes immediately with no error. Lately it’s gotten worse, with Routines almost never completing successfully when I attempt to run them from Sonos GA, leaving the Sonos speaker stuck frozen and unresponsive for a minute or more! Is this ever going to g
Recently purchased a Sonos One Gen2 to replace a Google Home in my bedroom and I've noticed that the GA support is highly suspect on the One. There are multiple issues that I'm wondering if others are experiencing: 1) No matter what volume I set the speaker, the GA's voice is the same (loud volume), how do I turn her voice volume down? 2) Can I set an alarm volume separately from the speaker volume (similar to what I can do with my Google Home). 3) This is the big one, I often get no response from the Sonos for simple GA commands like what time is it, etc, and eventually GA responds with "There was a glitch, please try again in a few seconds". Is GA on Sonos really this unreliable? It reminds me of my GH when I first got it who knows how long ago (but it runs fantastic now). Appreciate if anyone can provide feedback, maybe I somehow have a defective unit and need to replace it, but somehow I doubt that's the issue. Thanks Sonos community! PS: I also have a Play:5 and a Sub and love
Until about a week ago, I could say "okay Google" then "set input to TV on the Sonos" and it would switch the input. When I've been trying this for the last few days it's suddenly stopped working. It says variations on "I can't help with that." I can currently only switch to the TV input by using the app. (We've got automatic switching turned off because we like to listen to music while browsing films before switching inputs.) Any suggestions on how to get this working again? Has the phrase changed? Has anyone else experienced this, or is it just me?
I am having an issue in sending a broadcast message from my Sonos One Gen2 and from my Sonos Beam. Whenever I try to send a broadcast from Sonos I receive the error “looks like there aren’t any other speakers connected on your home network so I can’t broadcast your message.” However if I send the instruction via the phone App or via Google Hub, the broadcast works just fine and sends it to all my speakers (delayed but works). I have done the following:Google Assistant on all speakers Default speaker selected for all speakers Address set for all speakers Latest software update for all speakersI have also deleted all the voice assistants from the speakers, unlinked the Sonos account from Google. Rebooted everything and put it all back and still no luck. So working fine on Google side to send and receive but on Sonos can only receive?
I listen to my music through Sonos speakers and use Google assistant on hubs to voice control these.Up until this week BBC radio was available on TuneIn the radio app which Sonos used to radio stations. This now doesn't work which is fine as it advised I linked BBC sounds . I can listen to the BBC through the Sonos app all good. Problem is if I ask assistant to play BBC radio 1 on sonos the reply is " playing BBC radio 1 from tune in " this results in silence . I've deleted TuneIn from Sonos and it's still doing it. Even if I use the command "play BBC radio 1 from BBC" it either doesn't understand or just gives the same playing from TuneIn reply. It also does it for all stations like radio X or heart . What command can I use or change stop assistant using TuneIn ?Thanks sarah
Hello, Have some old speakers on my account still, as a result they come up in Google Assistant when linking my account. Any ideas how to remove them (other than the answer I have been able to see online which is they have to be registered with another account). Or anyone have any ideas how to remove them at least from Google Assistant as a device (they get pulled from the Integration with Sonos, which I assume if from my Sonos account online).
Hi, i have replaced my SONOS play:1 with a SONOS One to get acces to Google Assistant commands. After a succesful setup and adding my Google Assistant in the SONOS app and adding my Google Play Music premium account I though I was set. But apparantly there are major issues: The ‘OK Google’ Command works. After that, 95% of the commands stop working. The microphone just blinks ad thats it. I found a topic about that where a SONOS employee answered that it would be fixed and in a timely matter. This a thread of 4 months (!!!) ago. Is there ANY update on this (No Alexa or another speaker is not a option for me). How is this still an issue? Link to thread: https://en.community.sonos.com/google-assistant-and-sonos-229109/sonos-one-problem-with-google-assistant-6837646 When I use a music command that got accepted (very rarely) this happens: ‘Play number X by artist X’ Answer ‘Ok playing song X by artist X on Google Play Music’ I’m sorry, I cannot help you with this’ Why is this?
I'm not sure if other assistant enabled devices have this issue, but the Google assistant on the beam has become pretty useless.I've set the default speaker for the beam to be the beam itself, but I still have to say what room/speaker I want the music to play on.If I ask to skip the song, or change the volume, I get the response "something went wrong". Even with voice match and Spotify premium, getting a playlist or most music to play only work about 40% of the time.The only way to make things work is to use some other Google home device to handle commands and set the beam as a default speaker.Does anyone else find the beams assistant integration lacking? Is there a fix?
Will Sonos ever allow my Sonos Speakers to be added to my Google Home Speaker Group? I have my Sonos One speakers in my bedroom working with google assistant, and able to play my Spotify play lists through google assistant commands, and that is a huge improvement. However, I have all my other sound systems in the whole house working together through a google home speaker group I named “All Rooms” - EXCEPT SONOS. I cannot add them to my speaker groups in the Google Home app. If this is a marketing decision, I think it will backfire, since apparently the other companies are allowing it. I hope there is either a trick I am missing, or otherwise a software patch will correct it. Ideas?
Hello all Sonosers ;-) Requesting your thoughts. My configuration is: Sonos One + Google Assistant + Deezer Premium. Has been working great since I installed it 1 year ago. Typical usage: “Hey Google, play some rolling stones”, etc. Yesterday Google refused the command, saying the current device does not support Deezer. Tried upgrading all software, hardware resets, reinstalling all software. When adding Deezer to Google Assistant, setup says “Continue with unsupported music service? Deezer is not supported on this device...”. I have no problems streaming from iPhone Sonos app + Deezer to Sonos speakers. Has anything important changed within the last week? Stay safe everyone.
Hello guys, I am quite new to the Sonos world but so far I have been nothing but satisfied. However, today I experienced something that I cannot seem to fix. When I command the Google Assistant to play the latest news, Beam’s volume goes down no matter how loud it was before. Plus I cannot increase the volume either from the app of physically via Beam. The volume is stuck at low for the news! That is if I increase the volume manually the volume bar moves in the app, and the sound is very loud if I change to music, but the news in that moment do not react. I have done a Factory reset but it did not help. Plus, this problem did not occur earlier, as we were able to control the volume for news normally. Any suggestion what it may be? Could it be some Google Home or Assistant settings? Very thankful for any help! Tnx in advance Regards Dule
I'm not surprised that I can't play the music in my local (NAS) library with the new GA/Sonos integration. However, is it also not possible to play music that I've uploaded to my Google Music account? I can do this using the Sonos app. If I try "Hey Google, play (artist) in the office" I get "OK (artist) from Google Play Music playing in the office. Sorry looks like the subscription tier for Google Music is not supported." I've also added "from my library" to the command and that doesn't help.
Hi, having just set up the Arc and a Gen 3 Sub, I thought I would add Google Assistant. Unfortunately, when I get to the point, where it asks you to login to my Sonos account, it just say that my email address or password is incorrect! I checked and double checked my Sonos account details, and I am inputting the correct details. I have also uninstalled and reinstalled Google Assistant, but it still says my account details are incorrect. Now what? TIA
After 5 minutes with Google Assistant controlling my devices in the house it’s already a mile ahead of Alexa who was always rather clunky. And the app was terrible. However one of my favorite things to use my bedroom Sonos One for was to ask Alexa to play Thunderstorm sounds while falling asleep. When I ask Google assistant the same thing all I get is “Alright, Playing lighting and thunderstorm sounds on Google Play Music...Sorry it looks like the subscription to your for* Google Play Music is not supported.” A standard google home device plays ambient sleep sounds without a Google Play subscription. Alexa was kind enough to do the same. But does this mean I’d have to pay for a Google Play Music subscription in order to simply have ambient sounds? I don’t think it’s too early to start having basic expectations of our smart home devices. Turn on lights, tell me the weather, play white noise seem like they should be basic freebies to me. And of all the music services, Goo
Hi there, I have a Sonos Arc connected to my TV using the hdmi cable into the ARC port. I added Google Assistant during the setup process and in the Google Home app, I see "Sonos TV Control" correctly located on my living room, but when I say "Hey Google, turn on the TV" I get a response from the TV too confirm it will turn it on but it never does. When I open the "Sonos TV Control" device in the Home app, it shows as "not responding". I have deleted and reinstalled a few times but it's still not consistently responding. Can you help?
We are not able to enable both these voice assistants but are forced to choose. I'm sure I'm not the only one assuming Amazon, Google or both companies are actively preventing us from enabling both at the same time. I have however seen media reports that Sonos have publicly stated this is to enhance user experience. We'll probably never know the full reasons why this isn't currently possible. I've created this thread so that those of us wishing for both to be enabled can clearly state that our user experience would be [b]enhanced[/b] by being given the option to enable both assistants on the same device at the same time.
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