Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

782 Topics
6,050 Replies

Kevin ScheurwaterContributor I

posted in Google Assistant and Sonos

Problems with Google Assistant on Sonos One

Hello, I've owned a pair of Sonos One for about 2-3 months now and they are amazing. Especially since Google Assistant launched for Sonos speaker in the Netherlands last month. The first few weeks were very good and I had little complaints. But since 1-2 weeks Google Assistant stop responding to even the most basic questions. Only when I stand next to the speaker that has the voice enabled and I talk really slow she sometimes understands what I mean. We have our Google Assistant in English, since my girlfriend is Swedish. Even tho there is bilingual support in Google Assistant there is no way to name rooms/devices in Dutch and Swedish. So we choose the middle ground and set everything in our house in English. I've already tried the following: [list] [*]Setting it too Dutch. It's now in dutch and it's far from perfect. But she does seem to respond a bit better now. But this is not a solution. [*]Rebuild my entire home in the Google Home App [*]Factory Reset both my Sonos One Speakers

2 years ago

TSBContributor I

asked in Google Assistant and Sonos

HDMI ARC, Beam, and Google Assistant

I'm pretty sure I have the Beam connected to the HDMI ARC port and I am still unable to turn the TV on or off using voice commands.

2 years ago

xinContributor I

asked in Google Assistant and Sonos

Google Assistant support in Malaysia

Hi, I saw the announcement of Google Assistant in Singapore - when will it be rolled out to Malaysia?

2 years ago

theNEOoneTrending Lyricist I

asked in Google Assistant and Sonos

Was I just about to waste $12k?

I was about to pull the trigger on about $12k to wire whole home audio, with Amps powering a bunch of in-wall/ceiling speakers + ARC/Sub combo in the family room. The idea was to have multiple zones in the house, but also create groups for multi-room audio controlled by Google Assistant. We’re an android house with Google Assistant powering our smart home ecosystem. Is there a way for me to get Google Assistant to play audio across multiple zones using voice control? If not possible with Sonos, any idea on how to achieve this?

3 years ago

Lefty777Contributor I

asked in Google Assistant and Sonos

Cannot add google assistant anymore

I have tried to add Google Assistant to my Sonos One’s, but it gets stuck trying to link the account in the mobile ios app. I used to be able to set it up easily, but it is no longer the case. I switched to Alexa for a time, but I would now like to go back to using google on my Sonos speakers. It appears the Sonos app will no longer directly communicate with the Google assistant app when trying to set up the voice assistant. It will link over to the app store to open the app, but never affects any change to the google assistant app when you open it. Meanwhile, the sonos app gets stuck in an endless loop waiting for authorization and finally times out and gives an error message: “There was a problem adding Google Assistant” with an option to “Try again”. I can link the Sonos speakers directly in the Google Assistant app, but Sonos does not seem to recognize it. I have tried every combination of work arounds I can think of, linking and unlinking, but it currently will not add. I r

2 years ago

JamesDanProminent Collaborator I

asked in Google Assistant and Sonos

No Google Assistant on Era 100/300 - support for existing speakers

So the Sonos Era 100 and 300 have been officially announced - without support for Google Assistant.The following article from The Verge (https://www.theverge.com/23627044/sonos-era-300-100-announced-price-features-hands-on) mentions this: ‘Sonos says this is due to changes that Google has implemented for companies that want to run the voice service on third-party hardware. Patrick Spence claims it’s unrelated to the ongoing legal battle between the two companies and insists Assistant is now more of a “heavy engineering lift” than it was before. “Right now, we don’t see it being worth the effort. We hope Google will take another path that will allow us to continue to offer it in more of a lightweight manner the way we do today.”’Does this mean that those new speakers cannot be controlled by an additional Google Nest speaker either via the Google Home integration? And will this lack of Google Assistant support eventually affect owners of existing Sonos devices, such as the Sonos One/Move

7 months ago

CooleRnaxContributor I

asked in Google Assistant and Sonos

Google assistant and Sonos Arc - connection problem

I can’t set google assistant voice service.I have tried different wifi, different ethernet provider, connecting via ethernet cable, rebooting, reinstalling app. I always get and connection problem error.How can I fix this?

2 years ago

jnakProminent Collaborator I

asked in Google Assistant and Sonos

Shuffle mode with GA

When I ask GA to shuffle songs on my One, it responds "sorry, shuffle mode is not available on this device". Is there any way to get Google to shuffle songs on Sonos?

4 years ago

krokkContributor I

posted in Google Assistant and Sonos

Can't broadcast to Sonos One with Google Assistant

Hey everyone, I have a new Sonos One that works great aside from this issue I am having with Google Home/Assistant integration. When I try to broadcast a message to the Sonos One located in the bedroom (either through the Assistant app or via voice command to my Google Nest Mini, which is in a different room), I get an error that there is “nothing named X in your account”, or something to that effect, so the message is unable to be broadcast. This happens regardless of whether I try to broadcast to the room (“Main Bedroom”) or to the device itself (“Main Bedroom speaker”), confirming the exact name of the room and speaker, respectively. Other Assistant features seem to be working fine; for instance, I can make commands from the Sonos One using “Hey Google” and play music on the Sonos One with a voice command from the Nest Mini. There are several old threads on this issue, all of which seem to point to this sequence in the Sonos app as a solution: Settings>Room Settings>(Select R

5 days ago

HeinrichNellContributor I

asked in Google Assistant and Sonos

Google Assistant with Sonos in South Africa

Hi there, I am trying to find out whether I can control my Sonos One speaker via GoogleHome in South Africa. Can anybody assist? Reagrds, Heinrich

3 years ago

Arakan08Contributor I

asked in Google Assistant and Sonos

Sonos not working on Google Assistant

The voice service used to work very well before using my phone and then just stopped working. I went and bought a google home mini to see if that would work but same result. I have reset everything but still no result. I have a google play subscription I say " OK Google, play classical music in the living room". response is "alright, classical music from google play playing on living room, sorry I'm not sure how to help you yet" and "sorry I cant help with that yet". I have also tried to play in the kitchen (I have Sonos play 1 in the kitchen as well), but the same response. I have tried to unlink the service from my phone and use my tablet instead , but same responses. Google home app shows the speaker connected through sonos in the living room and kitchen. I have contacted the tech support but have had no luck yet

4 years ago

Ryan SRetired Sonos Staff

published in Google Assistant and Sonos

Getting Started with the Google Assistant and SonosHow To

Wondering what to do now that you have a Google Assistant enabled device and Sonos players? This page will help you get all set up. [b]1.[/b] Make sure your Sonos and Google Home devices are all powered up and connected to your home network. [i]If you're new to Sonos, this means Installing the Sonos app, and going through the steps for[/i] [url=https://support.sonos.com/s/article/2627][i]setting up Sonos[/i][/url][i]. You’ll need an iOS or Android device to set up Sonos. If you're new to Google Home, install the Google Home app and add your Google Assistant enabled devices if they’re not listed. This is done by pressing the Home button and then the Plus (+) Google has a great setup guide[/i] [url=https://support.google.com/googlehome/answer/7029485?co=GENIE.Platform%3DAndroid&amp;hl=en][i]here[/i][/url][i].[/i] [b]2.[/b] In the Sonos app for iOS or Android, tap the [b]More[/b] tab at the bottom, then tap [b]Voice Services.[/b] Choose [b]Google Assistant[/b] from the list.

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4 years ago

Doug AmesHeadliner I

posted in Google Assistant and Sonos

Is this ever going to get better?

I’ve been using Google Assistant on my Sonos One pair ever since it became available, and I’ve been hoping that sooner or later some of the problems and issues will be resolved, but I’ve just about given up. I haven’t seen Sonos fix a single problem since the initial release. Did their one contract guy working on Google Assistant quit? It’s just getting very frustrating to see the same annoying problems over and over again. My Sonos One frequently freezes for 30 seconds or more when I ask GA to do something, and half the time it fails with “there was an error/glitch”. I can see in the Google log that it got the right command, it just didn’t do it! I can then walk over to my Google Home Mini and give it the same command, and it always executes immediately with no error. Lately it’s gotten worse, with Routines almost never completing successfully when I attempt to run them from Sonos GA, leaving the Sonos speaker stuck frozen and unresponsive for a minute or more! Is this ever going to g

3 years ago

EluderTrending Lyricist I

asked in Google Assistant and Sonos

Google Assistant on Sonos One Gen2 Issues

Recently purchased a Sonos One Gen2 to replace a Google Home in my bedroom and I've noticed that the GA support is highly suspect on the One. There are multiple issues that I'm wondering if others are experiencing: 1) No matter what volume I set the speaker, the GA's voice is the same (loud volume), how do I turn her voice volume down? 2) Can I set an alarm volume separately from the speaker volume (similar to what I can do with my Google Home). 3) This is the big one, I often get no response from the Sonos for simple GA commands like what time is it, etc, and eventually GA responds with "There was a glitch, please try again in a few seconds". Is GA on Sonos really this unreliable? It reminds me of my GH when I first got it who knows how long ago (but it runs fantastic now). Appreciate if anyone can provide feedback, maybe I somehow have a defective unit and need to replace it, but somehow I doubt that's the issue. Thanks Sonos community! PS: I also have a Play:5 and a Sub and love

3 years ago

Mart-kContributor I

asked in Google Assistant and Sonos

Arc keeps repeating « Mic is muted » then « the mic is back on »

Arc keeps repeating « Mic is muted » then « the mic is back on » I believe it’s the google assistant. I can’t figure out a pattern. It’s very annoying. Sometimes it’s 5 secs appart. Sometimes minutes.

2 years ago

DoctorWhatContributor I

posted in Google Assistant and Sonos

"Set input to TV" voice command has stopped working - Google Assistant with Beam

Until about a week ago, I could say "okay Google" then "set input to TV on the Sonos" and it would switch the input. When I've been trying this for the last few days it's suddenly stopped working. It says variations on "I can't help with that." I can currently only switch to the TV input by using the app. (We've got automatic switching turned off because we like to listen to music while browsing films before switching inputs.) Any suggestions on how to get this working again? Has the phrase changed? Has anyone else experienced this, or is it just me?

3 years ago

mikomoContributor I

posted in Google Assistant and Sonos

Google Broadcast Problem

I am having an issue in sending a broadcast message from my Sonos One Gen2 and from my Sonos Beam. Whenever I try to send a broadcast from Sonos I receive the error “looks like there aren’t any other speakers connected on your home network so I can’t broadcast your message.” However if I send the instruction via the phone App or via Google Hub, the broadcast works just fine and sends it to all my speakers (delayed but works). I have done the following:Google Assistant on all speakers Default speaker selected for all speakers Address set for all speakers Latest software update for all speakersI have also deleted all the voice assistants from the speakers, unlinked the Sonos account from Google. Rebooted everything and put it all back and still no luck. So working fine on Google side to send and receive but on Sonos can only receive?

2 years ago

JoeB12344Contributor I

asked in Google Assistant and Sonos

google assistant switching to tv

After streaming music I ask google to “switch to TV” to return to TV sound. Google tells me that she can not help with that. Anyone having same issue and does anyone know the correct command or a solution?

3 years ago

thatisugContributor I

posted in Google Assistant and Sonos

How to remove old Speaker from Account and Google Assistant

Hello, Have some old speakers on my account still, as a result they come up in Google Assistant when linking my account. Any ideas how to remove them (other than the answer I have been able to see online which is they have to be registered with another account). Or anyone have any ideas how to remove them at least from Google Assistant as a device (they get pulled from the Integration with Sonos, which I assume if from my Sonos account online).

2 years ago

TomVandegeContributor I

asked in Google Assistant and Sonos

Sonos One (Gen 2) : Multiple issues with Google Assistant

Hi, i have replaced my SONOS play:1 with a SONOS One to get acces to Google Assistant commands. After a succesful setup and adding my Google Assistant in the SONOS app and adding my Google Play Music premium account I though I was set. But apparantly there are major issues: The ‘OK Google’ Command works. After that, 95% of the commands stop working. The microphone just blinks ad thats it. I found a topic about that where a SONOS employee answered that it would be fixed and in a timely matter. This a thread of 4 months (!!!) ago. Is there ANY update on this (No Alexa or another speaker is not a option for me). How is this still an issue? Link to thread: https://en.community.sonos.com/google-assistant-and-sonos-229109/sonos-one-problem-with-google-assistant-6837646 When I use a music command that got accepted (very rarely) this happens: ‘Play number X by artist X’ Answer ‘Ok playing song X by artist X on Google Play Music’ I’m sorry, I cannot help you with this’ Why is this?

2 years ago

AdmasterContributor I

posted in Google Assistant and Sonos

google assistant on beam does not function

I'm not sure if other assistant enabled devices have this issue, but the Google assistant on the beam has become pretty useless.I've set the default speaker for the beam to be the beam itself, but I still have to say what room/speaker I want the music to play on.If I ask to skip the song, or change the volume, I get the response "something went wrong". Even with voice match and Spotify premium, getting a playlist or most music to play only work about 40% of the time.The only way to make things work is to use some other Google home device to handle commands and set the beam as a default speaker.Does anyone else find the beams assistant integration lacking? Is there a fix?

2 years ago

JM-408Contributor I

posted in Google Assistant and Sonos

Sonos Working w/ Google Asst., but cannot add to my Google All-Room speaker group.

Will Sonos ever allow my Sonos Speakers to be added to my Google Home Speaker Group? I have my Sonos One speakers in my bedroom working with google assistant, and able to play my Spotify play lists through google assistant commands, and that is a huge improvement. However, I have all my other sound systems in the whole house working together through a google home speaker group I named “All Rooms” - EXCEPT SONOS. I cannot add them to my speaker groups in the Google Home app. If this is a marketing decision, I think it will backfire, since apparently the other companies are allowing it. I hope there is either a trick I am missing, or otherwise a software patch will correct it. Ideas?

3 years ago

paprilContributor I

asked in Google Assistant and Sonos

Sonos One + Google assistant + Deezer now broken?

Hello all Sonosers ;-) Requesting your thoughts. My configuration is: Sonos One + Google Assistant + Deezer Premium. Has been working great since I installed it 1 year ago. Typical usage: “Hey Google, play some rolling stones”, etc. Yesterday Google refused the command, saying the current device does not support Deezer. Tried upgrading all software, hardware resets, reinstalling all software. When adding Deezer to Google Assistant, setup says “Continue with unsupported music service? Deezer is not supported on this device...”. I have no problems streaming from iPhone Sonos app + Deezer to Sonos speakers. Has anything important changed within the last week? Stay safe everyone.

2 years ago

Dule13Contributor I

posted in Google Assistant and Sonos

Cannot control volume of my Beam when listening to Google News (via Google Assistant)

Hello guys, I am quite new to the Sonos world but so far I have been nothing but satisfied. However, today I experienced something that I cannot seem to fix. When I command the Google Assistant to play the latest news, Beam’s volume goes down no matter how loud it was before. Plus I cannot increase the volume either from the app of physically via Beam. The volume is stuck at low for the news! That is if I increase the volume manually the volume bar moves in the app, and the sound is very loud if I change to music, but the news in that moment do not react. I have done a Factory reset but it did not help. Plus, this problem did not occur earlier, as we were able to control the volume for news normally. Any suggestion what it may be? Could it be some Google Home or Assistant settings? Very thankful for any help! Tnx in advance Regards Dule

2 years ago

BRYAN_25Avid Contributor I

asked in Google Assistant and Sonos

Any way to play my own music uploaded to Google library?

I'm not surprised that I can't play the music in my local (NAS) library with the new GA/Sonos integration. However, is it also not possible to play music that I've uploaded to my Google Music account? I can do this using the Sonos app. If I try "Hey Google, play (artist) in the office" I get "OK (artist) from Google Play Music playing in the office. Sorry looks like the subscription tier for Google Music is not supported." I've also added "from my library" to the command and that doesn't help.

4 years ago

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