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Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

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Tips & Tricks

Helpful tips for making the Google Assistant work with Sonos

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How To

Getting Started with the Google Assistant and Sonos

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1018 Topics

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zaggedContributor II
asked in Google Assistant and Sonos

Unable to set up google assistant

Trying to set up Google Assistant and I am getting an endless loop trying to authenticate. I’ve reviewed all the related topics, the only answer I’ve seen relating to my issue is a service outage, which there isn’t anything noted on the status page. running iOS 13 updated app versions cleared all browser history and cache removed all music services from sonos removed all but my primary google accounts deleted both sonos and GA and reinstalled rebooted pretty frustrated, just had set up issues with Spotify just two days ago and was beyond straight forward. Setting up services shouldn’t take hours. any suggestions?[img]https://uploads-eu-west-1.insided.com/sonos-en/attachment/24cc4e54-26cd-4d70-b505-fab094ff1320.png[/img]

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J
2 years ago
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anicol55Contributor I
posted in Google Assistant and Sonos

Cant get Sonos One to play Spotify Using Google Assistant

Just bought a Sonos one. I have Spotify Premium as my Default Provider in Google Home, it works on the 3 other google minis I have. But Sonos one keeps saying I am sorry I cant help with that, or I dont know how to do that. If I change my default music service to Google Play Music it works perfectly ( still got a couple of days remaining on current subscription). I have unlinked and relinked spotify on google home and the sonos app but nothing seems to work, anyone had a similar issue?

33
Edward R
2 years ago
Edward R
Edward RSonos Staff
published in Google Assistant and Sonos

(Resolved) Partial Outage - Google AssistantResolved

Google Assistant is experiencing temporary issues today, the 20th of August '19. You may find that you are unable to initiate music playback. Upon trying, you will receive the following voice notification: ”I can’t do that here, but you can ask me to play it on one of your other devices”. You can view the status of any ongoing outages via our [url=https://status.sonos.com/]Status page. [/url] We are currently investigating the issue and we will have it fixed as soon as possible. We will update this thread once the outage is resolved. Many thanks for your patience and understanding!

408233
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2 years ago
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morn0013Contributor I
asked in Google Assistant and Sonos

Groups within Google Home App

I know one can create a group of Sonos speakers within the Sonos app. What I am hoping to do is to create groups of speakers (Sonos and Google Home / Mini devices) using the Google Home app. I can see the Sonos speakers in the Google Home App as visible devices, but I can not seem to include any Sonos speaker as part of the groups. Am I missing something or is this not a possibility? If not, any plans to revise this? The Sonos integration with the Google Voice system is great, but if the voice commands work to play on "Whole House"... I would love for it to include my top of the line Sonos speakers. Any help is appreciated. Thanks!

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P
2 years ago
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theartofutilityContributor I
asked in Google Assistant and Sonos

Google Assistant not always responding and timer not stopping

Hi all I have recently been experiencing problems with my Sonos One with GA. Everything was working fine until around a couple of weeks ago when Google does not always respond when saying "Hey Google" or "Okay Google", even when the chime sounds. The problem appears to have been getting worse. Also recently, when setting timers (say for cooking etc.) when the time is up and we tell Google to "stop the timer" or "cancel timer" etc., it stops for a bit but then starts beeping after a few seconds. As you can imagine this can be infuriating and the only way to stop it has been to switch off the Sonos from the mains. All in all, i.e. general responsiveness of the Sonos to GA commands seems to be fairly laggy when compared to our Google Home minis which are a lot more snappy and responsive. I'm wondering whether these are just teething issues which Sonos is working through and whether anyone else has experienced patchy performance? Thanks TT

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G
2 years ago
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MikeConnellyEnthusiast II
asked in Google Assistant and Sonos

Configuring Sonos & Google Assistant & Google Home

I have downloaded 10.2 and configured my Sonos system for Google Assistant. I have 4 Sonos Amps and 5 Sonos Beams+Ones+SUBs. I have 9 Home Hubs and 6 Minis. Some early observations for which I would appreciate feedback/confirmation from Sonos Support: * Only rooms that have a Sonos Beam or Ones can be directly paired with Google Assistant. My Sonos Amps do not appear to be controlled by GA (e.g. using a Home Hub or Mini as a "microphone" for a Sonos Amp). * Related, none of my Sonos speakers appear as targets within Google Home to which you could map "default speaker". For example, map a Home Hub to a Sonos room as the default speaker. * I have configured Google Music (for which I have a premium subscription) as the default service. But every time I ask Google to "Play [artist or song]", the Sonos responds saying "I can't do that here but you can ask me to play it on one of your other devices." * In Google Home, there is a Sonos TV Control for each Sonos room including

30
jpx92681
2 years ago
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De.NTContributor I
posted in Google Assistant and Sonos

Google Assistant - No Devices Found

I have 2 Sonos Ones that I am trying to run GA on (Alexa works fine). I have removed all music services, transferred my Sonos to a Google Account and tried everything, but still the connection is not working. I have followed all the troubleshooting steps and things still don't work. It seems like this integration needs a lot more polish. Tried on iOS, Android, failures all around.

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D
2 years ago
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juangContributor I
posted in Google Assistant and Sonos

Sleep Timer doesn't work with Google Assistant

I just set up Google Assistant, and I'm largely happy with it, except that sleep timers don't work. When I have spotify playing, if I say "Sleep Timer for 10 minutes", Google Assistant responds "Sleep timers can only be set when media is playing". Is there any way to get this to work?

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6 months ago
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jjfhiowaContributor I
asked in Google Assistant and Sonos

I can't reach the internet right now check your modem and router connections and try again

What the title says. when i say ok google this is the response. I can't reach the internet right now check your modem and router connections and try again. I have had no issues with my system or google assistant for maybe a year. All of the speakers will play music through the app but none work with google.I have a my system connected wireless to a central netgear nighthawk 6700 on a 2.4ghz band both running on channel 1. no repeaters, no switches no mesh. I have 5 speakers with google assitant and none of them will connect.so far i have:updated the router and sonos apprebooted the router, modem and speakerschanged my wireless channel to 1 on the router and sonos appupdated the router to allow guests to see each other and access my local networkupdated my network in the sonos appremoved google assistant from a sonos One and tried re adding it. Google assistant then could not even find the device to add it. It did try to add to a different device that should have already had it, the ass

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C
8 months ago
Ryan S
Ryan SRetired Community Manager
published in Google Assistant and Sonos

Helpful tips for making the Google Assistant work with SonosTips & Tricks

There are some basic things to check when you’re trying to get the Google Assistant to work with Sonos if you’re having trouble. This thread will have some starting steps to getting it all sorted out. You can also find some useful [url=https://support.sonos.com/s/article/3494?language=en_US]tips and tricks here[/url] and there's a [url=https://support.sonos.com/s/article/3490?language=en_US]list of commands here[/url]. [h2][b]Check your Google Account(s)[/b][/h2] To start with, make sure you’re checking that you have the correct Google Account being used for Sonos. If you have multiple Google accounts set up and logged in on your mobile device, it’s possible the wrong one is trying to be used. Check in your phones Account Settings, you may need to remove the extra ones during set up if the apps keep trying to use the wrong one. You may have your Sonos system linked to one of your Google accounts but your Google Home devices could be linked with a different one. In this cas

2048729
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2 years ago
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jlwachter83Contributor I
asked in Google Assistant and Sonos

Google Assistant Commands/Problem w/ Spotify

Hey guys, I’ve noticed kind of a weird problem that happens with my Sonos speakers and using google voice commands to play music via Spotify. I was curious whether anyone else noticed the same problems. Normally, when asking Google assistant to play music (again through Spotify,) everything works as expected. However, I’ve noticed that, if I use the Sonos app to select/play something w/ my phone, and then later try using a google voice command to play music, Google assistant will acknowledge that the song will be played, but nothing happens. If I repeat myself and ask a second time, it will play properly, but I’ve notice that every time I try doing a voice command to play music after having used the sonos app to play music earlier, I always have to say the command twice before it’ll play properly.  Does this happen to anyone else using Spotify w/ Google assistant? Thanks. 

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K
1 year ago
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bej432Contributor I
asked in Google Assistant and Sonos

Google Assistant will not play Spotify on Sonos Speakers

I just updated my Sonos system and Google Assistant to control my Sonos speakers. I am getting an error when I ask Google to play Spotify in any room. It states Spotify is unavailable. When I ask google to play Spotify on the Mini home, It works perfectly. I have unlinked and relinked both accounts and I am still getting the same error. I tried the same command with Pandora and it works fine. I can ask Google to play Pandora in any room or on Mini Home and it works flawlessly. Any assistance here would be greatly appreciated!

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2 years ago
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nick sarvariiContributor I
asked in Google Assistant and Sonos

Google Assistant Alarm too Quiet on Sonos One

Hi, I’ve recently bought a Sonos One, and I have been using the Google Assistant to set my alarm for the morning as part of a routine command. It sets the alarm, but it is waaay to quiet for the alarm to actually work and wake me up. Is there a way to set the alarm volume (from the google home) independtly, or at least make it louder?

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106rallye
1 month ago
Ryan S
Ryan SRetired Community Manager
published in Google Assistant and Sonos

Google Assistant Voice Match Available on SonosSoftware News

Through cloud updates, Google Assistant has added the ability to set up Voice Match on voice enabled Sonos devices. This feature has rolled out to all households where Google Assistant is available. Voice Match allows you to teach the Google Assistant to recognize your voice. If you have multiple people using the Google Assistant on Sonos, you can set up Voice Match to provide user-specific responses and content based on who is speaking. This enables personalized results for the person asking Google Assistant questions. For more information about Voice Match, see the Google article here.    Here are the steps to enable Voice Match straight from the Google article linked above:   Link your voice To use Voice Match, you must link a Google Account to the Google Assistant device. If you have multiple Google Accounts, you can choose which account you want to use. On your Android phone or tablet, open the Google Home app . At the bottom, tap Home Settings . Under "Googl

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7 months ago
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Mike_lContributor I
asked in Google Assistant and Sonos

Google assistant responds on both phone and Sonos one

I have 2 Sonos ones and a Sonos beam all in different rooms. In general they all work beautifully. I was really looking forward to google assistant since I use this with various other devices. However I've run into a problem which is if my phone (Galaxy S8) in the same room as one of my Sonos devices, both the Sonos and my phone will respond to a hey Google command. I've searched all the various support forums and, surprisingly, I've yet to see this specific issue discussed. My devices are all up to date software - wise and I use the same email address for all my devices and phone. The devices are all found on google home as well. They do respond correctly to commands. The only issue is that both my phone and a device will respond if near to each other, which happens frequently since I tend to keep my phone nearby. How do I fix this? Thanks.

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A
1 year ago
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totomAvid Contributor I
posted in Google Assistant and Sonos

The state and the transparency of Sonos regarding Google Assistant is just embarrassing by now.

[b]Moderator Note:[/b] Google Assistant is now available on Sonos. See [url=https://support.sonos.com/s/article/3486]here[/url] for more information. It is just embarrassing that a company of the size of Sonos is incapable of delivering a damn voice assistant integration. Something dozens of other manufacturers, way smaller than Sonos, already managed OVER A YEAR AGO. Sonos charges more for their product, yet is not capable to actually giving us a reliable timeline. They are not giving us updates since November (and that demo in January) and literally treat their customers the worst. By the time they roll out Google Assistant I hope most people have moved on from this incapable brand. At least their share price reflects their commitment.

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S
2 years ago
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mrtlumbraContributor I
posted in Google Assistant and Sonos

Google Assistant on Sonos is a joke

Is it really that bad?  Because at this point, it feels that bad. I have a stereo pair of sonos ones (the main speaker being the second gen, the other 1st) and a sonos move. I have no other google speakers in the house and to lessen any confusion from my Google assistants part, I even disengaged it on my phone. I have problems nearly 100% of the time with google.  Simple commands such as, "pause," "play some music", or "skip this song" or mainly everything music related I get a constant, "Sorry, something went wrong, when you're ready, give it another try."   Or, my favorite one is, "Sorry, I can't do that here, but you can ask me to play it on one of your other devices." This happens all the time.  If it does work, it's usually on the second or third try, and by then I'm so frustrated I wish I never invested in these speakers.  Spotify is my main squeeze, but anything streaming related seems to be a nightmare.  I've tried rebooting google assistant but nothing works and now I feel lik

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N
1 year ago
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K HolmgaardContributor I
posted in Google Assistant and Sonos

Chose the speaker for Google Assistant in surround system

I have a surround system with an Amp, two cabled front speakers and two Sonos One surround speakers. As default Sonos chooses the left Sonos One (surround) as the speaker used for interaction with Google Assistant. It would be more convenient for me to use the RIGHT Sonos One surround speaker for this. How can I change this setting?

26
X
5 months ago
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rcrhAvid Contributor I
asked in Google Assistant and Sonos

Google assistant not available in Canada... Really?

So after finally supporting Google assistant I find that I've got a further wait ahead of me 'cause I don't live in the states. Great job yet again Sonos.

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Ryan S
3 years ago
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Kevin ScheurwaterContributor I
posted in Google Assistant and Sonos

Problems with Google Assistant on Sonos One

Hello, I've owned a pair of Sonos One for about 2-3 months now and they are amazing. Especially since Google Assistant launched for Sonos speaker in the Netherlands last month. The first few weeks were very good and I had little complaints. But since 1-2 weeks Google Assistant stop responding to even the most basic questions. Only when I stand next to the speaker that has the voice enabled and I talk really slow she sometimes understands what I mean. We have our Google Assistant in English, since my girlfriend is Swedish. Even tho there is bilingual support in Google Assistant there is no way to name rooms/devices in Dutch and Swedish. So we choose the middle ground and set everything in our house in English. I've already tried the following: [list] [*]Setting it too Dutch. It's now in dutch and it's far from perfect. But she does seem to respond a bit better now. But this is not a solution. [*]Rebuild my entire home in the Google Home App [*]Factory Reset both my Sonos One Speakers

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JamesDan
1 year ago
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TSBContributor I
asked in Google Assistant and Sonos

HDMI ARC, Beam, and Google Assistant

I'm pretty sure I have the Beam connected to the HDMI ARC port and I am still unable to turn the TV on or off using voice commands.

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E
1 year ago
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xinContributor I
asked in Google Assistant and Sonos

Google Assistant support in Malaysia

Hi, I saw the announcement of Google Assistant in Singapore - when will it be rolled out to Malaysia?

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K
1 year ago
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KouzcoTrending Lyricist I
asked in Google Assistant and Sonos

Google assistant not taking spotify commands on Sonos ONE

I have Google assistant activated on my sonos one. I Also have my spotify account synced. up until a few weeks before christmas everything was working fine. now Google assistant have stopped taking sonos commands. Simple pause, Play, volume up/down. assistant simply gives no reply… it times out and music comes back on.   anyone have the same problem?   thanks.

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Jean C.
2 years ago
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theNEOoneTrending Lyricist I
asked in Google Assistant and Sonos

Was I just about to waste $12k?

I was about to pull the trigger on about $12k to wire whole home audio, with Amps powering a bunch of in-wall/ceiling speakers + ARC/Sub combo in the family room. The idea was to have multiple zones in the house, but also create groups for multi-room audio controlled by Google Assistant. We’re an android house with Google Assistant powering our smart home ecosystem. Is there a way for me to get Google Assistant to play audio across multiple zones using voice control?   If not possible with Sonos, any idea on how to achieve this?

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1 year ago
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jnakProminent Collaborator I
asked in Google Assistant and Sonos

Shuffle mode with GA

When I ask GA to shuffle songs on my One, it responds "sorry, shuffle mode is not available on this device". Is there any way to get Google to shuffle songs on Sonos?

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D
2 years ago

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