Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 756 Topics
  • 5,930 Replies

756 Topics

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Cielo AltoContributor I
asked in Google Assistant and Sonos

Arc and Google Assistant

Hi, having just set up the Arc and a Gen 3 Sub, I thought I would add Google Assistant. Unfortunately, when I get to the point, where it asks you to login to my Sonos account, it just say that my email address or password is incorrect! I checked and double checked my Sonos account details, and I am inputting the correct details. I have also uninstalled and reinstalled Google Assistant, but it still says my account details are incorrect. Now what? TIA

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2 years ago
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McCoyoioiContributor I
posted in Google Assistant and Sonos

How do we get ambient sleep sounds to play via Google Assistant/Google Home?

After 5 minutes with Google Assistant controlling my devices in the house it’s already a mile ahead of Alexa who was always rather clunky. And the app was terrible. However one of my favorite things to use my bedroom Sonos One for was to ask Alexa to play Thunderstorm sounds while falling asleep. When I ask Google assistant the same thing all I get is “Alright, Playing lighting and thunderstorm sounds on Google Play Music...Sorry it looks like the subscription to your for* Google Play Music is not supported.” A standard google home device plays ambient sleep sounds without a Google Play subscription. Alexa was kind enough to do the same. But does this mean I’d have to pay for a Google Play Music subscription in order to simply have ambient sounds? I don’t think it’s too early to start having basic expectations of our smart home devices. Turn on lights, tell me the weather, play white noise seem like they should be basic freebies to me. And of all the music services, Goo

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2 years ago
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bambo_kContributor I
posted in Google Assistant and Sonos

Sonos TV Control in Google Home app not responding

Hi there, I have a Sonos Arc connected to my TV using the hdmi cable into the ARC port. I added Google Assistant during the setup process and in the Google Home app, I see "Sonos TV Control" correctly located on my living room, but when I say "Hey Google, turn on the TV" I get a response from the TV too confirm it will turn it on but it never does. When I open the "Sonos TV Control" device in the Home app, it shows as "not responding". I have deleted and reinstalled a few times but it's still not consistently responding. Can you help?              

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2 years ago
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DitsyEnthusiast I
posted in Google Assistant and Sonos

Enable both Alexa and Google Assistant

We are not able to enable both these voice assistants but are forced to choose. I'm sure I'm not the only one assuming Amazon, Google or both companies are actively preventing us from enabling both at the same time. I have however seen media reports that Sonos have publicly stated this is to enhance user experience. We'll probably never know the full reasons why this isn't currently possible. I've created this thread so that those of us wishing for both to be enabled can clearly state that our user experience would be [b]enhanced[/b] by being given the option to enable both assistants on the same device at the same time.

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3 years ago
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keithsblohmContributor I
posted in Google Assistant and Sonos

Google Assistant now available in UK

Tried my luck this morning and it let me choose Google Assistant and I’m in UK. Works great Keith

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3 years ago
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Ernie29Contributor I
asked in Google Assistant and Sonos

Google Assistant problem with Beam

I recently google for voice on my beam. When  i say a command like "play elton John", I get the reply " playing a playlist of elton John on Spotify" (which is what I would expect), followed by "sorry,   I don't understand". then nothing is played. There are no other people or sounds in the room when this happens. I have tried a few times with the same results. Any ideas?  

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Annazel S
2 years ago
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mbudnekContributor I
asked in Google Assistant and Sonos

Sorry, it looks like the requested content isn't currently available on Google Play Music

I recently switched my Sonos One from Alexa to Google Assistant, and it seems to mostly work for everything but the one thing I need a Sonos speaker for: playing music. Whenever I ask the assistant to play an album, all I get in reply is "Sorry, it looks like the requested content isn't currently available on Google Play Music". I'm able to play radio stations on GPM just fine; it seems to only be an issue playing albums or songs. I'm able to play my albums via GPM from the So os app as well, just not using voice control. I also can't play albums to my Sonos speaker from the Google Assistant on my phone; same error message. I have a Google Play Music premium account, and I've checked that Sonos and Google Assistant are using the same Google account. I'm not sure what else to try, so any help would be appreciated.

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3 years ago
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AlexReaverContributor I
asked in Google Assistant and Sonos

Google Assistant slow to respond Sonos One

Is anyone else finding Google Assistant very slow to respond? I have a Sonos One in Australia and with Alexa it would respond to a question in around 1s. Ever since Google Assistant was released here i find that the Google Assistant would take 3-5s to respond. Its much slower than Alexa and also compared to the Google Mini i have. Does anyone else have this issue? or a solution to it.

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3 years ago
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Doug AmesHeadliner I
asked in Google Assistant and Sonos

Sorry, looks like Sonos is not available right now

In the last week my Sonos One stereo pair running Google Assistant has started giving me this message frequently when I request to play, pause, resume or stop something. Sometimes it’s stuck on this error - I can ask it repeatedly and keep getting the same response. That’s very annoying when it’s playing a stream and I’m telling it to STOP!!!Google Assistant itself is not affected as far as commands not involving Sonos streaming - it only affects media streams starting or stopping.The Sonos app is unaffected. Even when GA is refusing to start or stop a music stream repeatedly because “Sonos is not available”, the Sonos app has no problem doing it, and correctly shows the streaming status of the speaker.I can also ask my nearby Echo Dot to play or stop music on Sonos, and it works fine.So which side is at fault here, Google or Sonos?At one point I tried unplugging and replugging the primary Sonos One speaker of the pair. When it came back up, it would only flash red when I said a “Hey G

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7 months ago
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martn17d.2Contributor I
asked in Google Assistant and Sonos

Can't connect Google Assistant, can't find speakers in sonos account

To whom it may concern,For the entire day of today, I have tried setting up the google assistant in my Sonos speakers. I've had the Sonos One, and the One SL for a while, with the assistant working perfectly until today. As soon as I added the Roam to the app, the problems began. I cannot add the voice assistant to it, moreover, the voice assistant doesn't work whatsoever for any of the products.I have tried the countless solution in Sonos forums and on Reddit, with no success.Once I get to the Google Home app, and it asks me to sign in to my sons account, it redirects to a page that asks for me to update my app (it is updated), and that there are no speakers on my account (yes, there are)I have reset all the accounts, re-installed everything, factory reset all the speakers, deleted and adjusted everything I could. Created new accounts to try and add the Google assistant, but nothing has worked. I have submitted diagnostics #999897859

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2 years ago
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melias31Contributor I
posted in Google Assistant and Sonos

Google assistant won't play Google music

I've been waiting for Google assistant to come. But when I set it up it won't play any of my Google play music. When I ask it to play it says it's not apart of my subscription. This happens with my own music that the sonos app can see also. But I was hoping it would play my Google music that I can play with thr Google home minis. Is this normal?

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3 years ago
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eljefejefContributor I
asked in Google Assistant and Sonos

"It looks like [room] isn't available right now"

I have three Sonos devices in my current setup, all connected to Google Assistant (GA). Two are Google One: gen 2's and I'm seeing some interesting behavior on one called "Master Bath." To be clear: [list] [*]GA works most of the time on each of them [*]In each case, GA is fully responsive through the target speaker, but says the device itself is "not available right now." [*]"Master Bath" is a unique name on the network [*]Master Bath is visible to the Google Home app and to the Sonos app when this happens [*]There is no outage currently reported at [url=https://status.sonos.com/]https://status.sonos.com/[/url] [/list] Several times, I have started music (e.g. Ok, Google, play Led Zeppelin or stream MSNBC, etc.). Then, when I say, "Ok, Google, stop," it replies, "It looks like Master Bath is not available right now." Other times, it has been quiet (I stop the playing through the Sonos app in order to get it to stop), and I say, "Ok, Google, play Jack White," and it might also reply

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3 years ago
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Andrzej BCContributor I
posted in Google Assistant and Sonos

Google Assistant with Polsce

Witam, Czy używanie google assistant albo Alexa w Polsce jest możliwe ??? Nie jestem w stanie tego ustawić i jest to ogromna utrata wartości jak chodzi o system Sonos gdyż płaci się premium za to że głośniki obsługują voice ???

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2 years ago
boback
bobackContributor III
posted in Google Assistant and Sonos

Sonos Voice Assistant and White Noise (Google Assistant)

I have seen old posts about this but no solutions. I have a Sonos One with google assistant. I also have a Roam and Move. None of these speakers are able to play white noise indefinitely like you can on Google Home/Nest products. It will play 15 minutes to 1 hour of ocean sounds and then stop. This is a problem if you use white noise for kids naps or sleep. Sonos phone and email support have not been able to explain to me the problem. I have seen complaints about this with Alexa too and it’s related to some sort of time out.Appreciate if others have the same problem or know what the reason is. I imagine Google also makes full implementation of their voice difficult.

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Ken_Griffiths
1 year ago
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n0s4atuContributor I
asked in Google Assistant and Sonos

Google Assistant not showing devices in Sonos App

When I go through the steps of adding Google Assistant in the Sonos App it says: “Your Google Assistant is ready to use with Sonos Include the room name when you ask the Google Assistant to play music.”  Except it’s not showing me any of my Sonos speakers.  So what’s going on here? When I go into the Google Assistant app itself it shows every one of my devices.   Also when I go back into the Sonos App under services it does not Show Google Assistant it simply shows Add a Service as though I never connected the two. I’ve tried telling the Google Assistant to play things in the kitchen for example and I get the response, “Sorry, the requested media content isn’t available for your Google Play Music subscription tier.” or I will tell it to play Lithium on SiriusXM in the kitchen and get the response “ Sorry, it looks like SiriusXM isn’t currently supported on the Kitchen.” I have both Google Play Music and SiriusXM accounts paired to my Sonos and they work just fine via the Sonos app.  Go

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3 years ago
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hairrellAvid Contributor I
asked in Google Assistant and Sonos

Error launching a Radio.com station via Google Assistant on Sonos One

Via the Sonos Controller, I am able to play radio.com stations on my Sonos One speaker, which is configured with Google Assistant Voice support. However, if I say "Hey Google, play 670 The Score on radio.com" it says, "Alright, playing WSCR on radio.com" followed by "Sorry, there was an error for the Kitchen." This has been happening since the implementation. If configured with Alexa instead, it works. This happens with every radio.com station that I've tested.

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3 years ago
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Greg1988Contributor II
asked in Google Assistant and Sonos

BBC Sounds - Google Assistant

Hi,Now that BBC sounds is on Sonos, does anyone know how to change the Google Assistant default from TuneIn to BBC Sounds? My Google Home Mini uses BBC Sounds. There’s still some BBC stations that aren’t are on TuneIn like Radio 1 Relax and Radio 1 Dance 

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Airgetlam
1 year ago
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JustinBeamishContributor I
asked in Google Assistant and Sonos

Google Assistant doesn't understand commands

This has been asked about before but the forum threads seem old. So here it is again in case there is new information available.My Sonos 1 sometimes understands commands but mostly doesn’t. We end up shouting at it, singing at it, saying please, and then usually give up and just play spotify/radio on it by using the app instead. Sort of defeats the object. For now I have the Google Home back in it’s place so the family can all use it without stressing every time. The Sonos has been relegated to my workshop where it barely sees the light of day :(  Any help please  

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2 years ago
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netpotsContributor I
posted in Google Assistant and Sonos

Sonos and Google Online Storage

I have found a way round this issue. Firstly as you have Google Play Music I presume you also have Google Drive ( free online storage). In this drive create a folder called music, then in this folder create a folder for each artist, say Adele. then in this folder upload mp3 songs of hers you own. You cannot just upload the album it must just be the mp3s.Then in the Amazon Alexa app go to the skills and enable Personal Jukebox, this will ask you to choose the online storage for Google. Enter user name and password and accept. Job done. Then on Sonos say ‘Alexa Tell Personal Jukebox to play Adele’ (or which ever artist folder you have created). The only issue is that Personal Jukebox shuffles the songs in the folder, but hey at least you can use you cloud storage!

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3 years ago
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WinehoundContributor I
asked in Google Assistant and Sonos

Group/ungroup rooms using Google Assistant

Has anyone got a method for grouping and ungrouping Sonos rooms using Google Assistant? I've tried IFTTT etc but can't find a way.

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M
3 years ago
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BoolerContributor I
posted in Google Assistant and Sonos

Google Assistant app crashes while trying to set up Beam

Just picked up a Beam (Gen 1). For the life of me, I can't set it up as a Google smart speaker. I am able to link my Sonos and Google accounts, but when I try to use the Google Assistant app to set up the Beam for use as a smart speaker, the Assistant app (iOS) literally just crashes. The Assistant app recognizes the Beam, but then instead of finishing up the setup process, it just closes. Tried on my iPad - same result. I posted on /r/sonos, and at least one other person is having this issue. 

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Ken_Griffiths
1 year ago
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03397Trending Lyricist I
posted in Google Assistant and Sonos

Sonos One Problem with Google Assistant

I have brought a Sonos One in order to substitute my other smart speaker. After I have installed successfully the device with the Google assistant I have found out that the speaker does not respond to most of the commands    I have checked under my Google Assistant activity and I saw that most of the commands are not understand and are logged as Unknown voice command Is this a known issue? Is this something Sonos is workings on?      

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2 years ago
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DitsyEnthusiast I
posted in Google Assistant and Sonos

Unable to set Alarm volume independently from other media rendering Alarms useless

The Google Home devices have configuration within the Google Home app to set the volume level for Alarms and Timers. This is absent in the Sonos integration and the alarms we've been setting on the Beam are far too quiet, resulting in them being missed. I've no idea whether this needs to be fixed by Google or Sonos, I've already [url=https://support.google.com/googlehome/answer/7071494]reported it to Google[/url], and encourage anyone else experiencing this problem to also do so.

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JamesDan
2 years ago
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amyagjContributor I
asked in Google Assistant and Sonos

Connects to Google Assistant but doesn't play

I say something like "ok Google, play Radio 4" and it responds saying "Playing Radio 4 on TuneIn" or I say "ok Google, play Bruce Springsteen" and it responds saying "alright, playing the Spotify playlist called This is Bruce Springsteen" but then does not start playing in either case. I check the system by saying something like "ok Google what time is it?" And it always responds to that correctly. Very occasionally it works and starts playing the music but more often than not it doesn't. I have tried:Disconnecting and reconnecting my Spotify accountDisconnecting and resetting up Google Assistant on the SonosSetting my default device to play from in Google Home as the Sonos OneChecking my default music service in Google Home is Spotify

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Annazel S
2 years ago
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Doug AmesHeadliner I
posted in Google Assistant and Sonos

Delayed responses from Google Assistant

I've only been using Google Assistant on Sonos for a couple of days, but I'm noticing that there's a frequent and variable response delay. Often why I say "Hey Google" plus a command to do something, like turn on a light or play some music, there's a delay of up to 10 seconds before it responds. Other times the same command will respond quickly, similar to the speed I'm accustomed to with my Google Home speakers or with Alexa. This delay is unpredictable but happens quite often. There was no similar delay with Alexa on the Sonos One, and the speaker has a good WiFi connection. There is one common pattern to the delay: normally the white LED on top of the Sonos One brightens as soon as I say "Hey Google", stays bright while I speak the following command, blinks for a second or two after I finish speaking as the command is being processed, then then action happens while Google Assistant speaks the response. When there is a delay, the white LED stays bright when I finish speaking and d

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3 years ago

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