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Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

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Tips & Tricks

Helpful tips for making the Google Assistant work with Sonos

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How To

Getting Started with the Google Assistant and Sonos

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1006 Topics

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Ernie29Contributor I
asked in Google Assistant and Sonos

Google Assistant problem with Beam

I recently google for voice on my beam. When  i say a command like "play elton John", I get the reply " playing a playlist of elton John on Spotify" (which is what I would expect), followed by "sorry,   I don't understand". then nothing is played. There are no other people or sounds in the room when this happens. I have tried a few times with the same results. Any ideas?  

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Annazel S
1 year ago
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AlexReaverContributor I
asked in Google Assistant and Sonos

Google Assistant slow to respond Sonos One

Is anyone else finding Google Assistant very slow to respond? I have a Sonos One in Australia and with Alexa it would respond to a question in around 1s. Ever since Google Assistant was released here i find that the Google Assistant would take 3-5s to respond. Its much slower than Alexa and also compared to the Google Mini i have. Does anyone else have this issue? or a solution to it.

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1 year ago
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martn17d.2Contributor I
asked in Google Assistant and Sonos

Can't connect Google Assistant, can't find speakers in sonos account

To whom it may concern,For the entire day of today, I have tried setting up the google assistant in my Sonos speakers. I've had the Sonos One, and the One SL for a while, with the assistant working perfectly until today. As soon as I added the Roam to the app, the problems began. I cannot add the voice assistant to it, moreover, the voice assistant doesn't work whatsoever for any of the products.I have tried the countless solution in Sonos forums and on Reddit, with no success.Once I get to the Google Home app, and it asks me to sign in to my sons account, it redirects to a page that asks for me to update my app (it is updated), and that there are no speakers on my account (yes, there are)I have reset all the accounts, re-installed everything, factory reset all the speakers, deleted and adjusted everything I could. Created new accounts to try and add the Google assistant, but nothing has worked. I have submitted diagnostics #999897859

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D
1 year ago
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Sarah501Contributor I
posted in Google Assistant and Sonos

how do i stop google assistant using tunein

I listen to my music through Sonos speakers and use Google assistant on  hubs to voice control these.Up until this week BBC radio was available on TuneIn the radio app which Sonos used to radio stations. This now doesn't work which is fine as it advised I linked BBC sounds . I can listen to the BBC through the Sonos app all good. Problem is if I ask assistant to play BBC  radio 1 on sonos the reply is " playing BBC radio 1 from tune in " this results in silence .  I've deleted TuneIn from Sonos and it's still doing it. Even if I use the command "play BBC radio 1 from BBC" it either doesn't understand or just gives the same playing from TuneIn reply.  It also does it for all stations like radio X or heart . What command can I use or change stop assistant using TuneIn ?Thanks sarah

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11 days ago
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eljefejefContributor I
asked in Google Assistant and Sonos

"It looks like [room] isn't available right now"

I have three Sonos devices in my current setup, all connected to Google Assistant (GA). Two are Google One: gen 2's and I'm seeing some interesting behavior on one called "Master Bath." To be clear: [list] [*]GA works most of the time on each of them [*]In each case, GA is fully responsive through the target speaker, but says the device itself is "not available right now." [*]"Master Bath" is a unique name on the network [*]Master Bath is visible to the Google Home app and to the Sonos app when this happens [*]There is no outage currently reported at [url=https://status.sonos.com/]https://status.sonos.com/[/url] [/list] Several times, I have started music (e.g. Ok, Google, play Led Zeppelin or stream MSNBC, etc.). Then, when I say, "Ok, Google, stop," it replies, "It looks like Master Bath is not available right now." Other times, it has been quiet (I stop the playing through the Sonos app in order to get it to stop), and I say, "Ok, Google, play Jack White," and it might also reply

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F
2 years ago
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Andrzej BCContributor I
posted in Google Assistant and Sonos

Google Assistant with Polsce

Witam, Czy używanie google assistant albo Alexa w Polsce jest możliwe ??? Nie jestem w stanie tego ustawić i jest to ogromna utrata wartości jak chodzi o system Sonos gdyż płaci się premium za to że głośniki obsługują voice ???

16
A
1 year ago
boback
bobackContributor II
posted in Google Assistant and Sonos

Sonos Voice Assistant and White Noise (Google Assistant)

I have seen old posts about this but no solutions. I have a Sonos One with google assistant. I also have a Roam and Move. None of these speakers are able to play white noise indefinitely like you can on Google Home/Nest products. It will play 15 minutes to 1 hour of ocean sounds and then stop. This is a problem if you use white noise for kids naps or sleep. Sonos phone and email support have not been able to explain to me the problem. I have seen complaints about this with Alexa too and it’s related to some sort of time out.Appreciate if others have the same problem or know what the reason is. I imagine Google also makes full implementation of their voice difficult.

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Ken_Griffiths
3 months ago
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n0s4atuContributor I
asked in Google Assistant and Sonos

Google Assistant not showing devices in Sonos App

When I go through the steps of adding Google Assistant in the Sonos App it says: “Your Google Assistant is ready to use with Sonos Include the room name when you ask the Google Assistant to play music.”  Except it’s not showing me any of my Sonos speakers.  So what’s going on here? When I go into the Google Assistant app itself it shows every one of my devices.   Also when I go back into the Sonos App under services it does not Show Google Assistant it simply shows Add a Service as though I never connected the two. I’ve tried telling the Google Assistant to play things in the kitchen for example and I get the response, “Sorry, the requested media content isn’t available for your Google Play Music subscription tier.” or I will tell it to play Lithium on SiriusXM in the kitchen and get the response “ Sorry, it looks like SiriusXM isn’t currently supported on the Kitchen.” I have both Google Play Music and SiriusXM accounts paired to my Sonos and they work just fine via the Sonos app.  Go

15
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2 years ago
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Doug AmesHeadliner I
asked in Google Assistant and Sonos

Sorry, looks like Sonos is not available right now

In the last week my Sonos One stereo pair running Google Assistant has started giving me this message frequently when I request to play, pause, resume or stop something. Sometimes it’s stuck on this error - I can ask it repeatedly and keep getting the same response. That’s very annoying when it’s playing a stream and I’m telling it to STOP!!!Google Assistant itself is not affected as far as commands not involving Sonos streaming - it only affects media streams starting or stopping.The Sonos app is unaffected. Even when GA is refusing to start or stop a music stream repeatedly because “Sonos is not available”, the Sonos app has no problem doing it, and correctly shows the streaming status of the speaker.I can also ask my nearby Echo Dot to play or stop music on Sonos, and it works fine.So which side is at fault here, Google or Sonos?At one point I tried unplugging and replugging the primary Sonos One speaker of the pair. When it came back up, it would only flash red when I said a “Hey G

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25 days ago
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hairrellAvid Contributor I
asked in Google Assistant and Sonos

Error launching a Radio.com station via Google Assistant on Sonos One

Via the Sonos Controller, I am able to play radio.com stations on my Sonos One speaker, which is configured with Google Assistant Voice support. However, if I say "Hey Google, play 670 The Score on radio.com" it says, "Alright, playing WSCR on radio.com" followed by "Sorry, there was an error for the Kitchen." This has been happening since the implementation. If configured with Alexa instead, it works. This happens with every radio.com station that I've tested.

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2 years ago
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kingdomfreedmanContributor I
posted in Google Assistant and Sonos

middle of night "Sorry, I don't understand"

I see a few other posts about “Sorry, I don't understand issue” playing in the middle of the night from the assistant EVEN with the mic off. None of them have a solution!  This is happening to me and is maddening.  Please help

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16 days ago
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Greg1988Contributor I
asked in Google Assistant and Sonos

BBC Sounds - Google Assistant

Hi,Now that BBC sounds is on Sonos, does anyone know how to change the Google Assistant default from TuneIn to BBC Sounds? My Google Home Mini uses BBC Sounds. There’s still some BBC stations that aren’t are on TuneIn like Radio 1 Relax and Radio 1 Dance 

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Airgetlam
18 days ago
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JustinBeamishContributor I
asked in Google Assistant and Sonos

Google Assistant doesn't understand commands

This has been asked about before but the forum threads seem old. So here it is again in case there is new information available.My Sonos 1 sometimes understands commands but mostly doesn’t. We end up shouting at it, singing at it, saying please, and then usually give up and just play spotify/radio on it by using the app instead. Sort of defeats the object. For now I have the Google Home back in it’s place so the family can all use it without stressing every time. The Sonos has been relegated to my workshop where it barely sees the light of day :(  Any help please  

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1 year ago
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netpotsContributor I
posted in Google Assistant and Sonos

Sonos and Google Online Storage

I have found a way round this issue. Firstly as you have Google Play Music I presume you also have Google Drive ( free online storage). In this drive create a folder called music, then in this folder create a folder for each artist, say Adele. then in this folder upload mp3 songs of hers you own. You cannot just upload the album it must just be the mp3s.Then in the Amazon Alexa app go to the skills and enable Personal Jukebox, this will ask you to choose the online storage for Google. Enter user name and password and accept. Job done. Then on Sonos say ‘Alexa Tell Personal Jukebox to play Adele’ (or which ever artist folder you have created). The only issue is that Personal Jukebox shuffles the songs in the folder, but hey at least you can use you cloud storage!

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2 years ago
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WinehoundContributor I
asked in Google Assistant and Sonos

Group/ungroup rooms using Google Assistant

Has anyone got a method for grouping and ungrouping Sonos rooms using Google Assistant? I've tried IFTTT etc but can't find a way.

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2 years ago
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BoolerContributor I
posted in Google Assistant and Sonos

Google Assistant app crashes while trying to set up Beam

Just picked up a Beam (Gen 1). For the life of me, I can't set it up as a Google smart speaker. I am able to link my Sonos and Google accounts, but when I try to use the Google Assistant app to set up the Beam for use as a smart speaker, the Assistant app (iOS) literally just crashes. The Assistant app recognizes the Beam, but then instead of finishing up the setup process, it just closes. Tried on my iPad - same result. I posted on /r/sonos, and at least one other person is having this issue. 

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Ken_Griffiths
4 months ago
0
03397Trending Lyricist I
posted in Google Assistant and Sonos

Sonos One Problem with Google Assistant

I have brought a Sonos One in order to substitute my other smart speaker. After I have installed successfully the device with the Google assistant I have found out that the speaker does not respond to most of the commands    I have checked under my Google Assistant activity and I saw that most of the commands are not understand and are logged as Unknown voice command Is this a known issue? Is this something Sonos is workings on?      

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1 year ago
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DitsyEnthusiast I
posted in Google Assistant and Sonos

Unable to set Alarm volume independently from other media rendering Alarms useless

The Google Home devices have configuration within the Google Home app to set the volume level for Alarms and Timers. This is absent in the Sonos integration and the alarms we've been setting on the Beam are far too quiet, resulting in them being missed. I've no idea whether this needs to be fixed by Google or Sonos, I've already [url=https://support.google.com/googlehome/answer/7071494]reported it to Google[/url], and encourage anyone else experiencing this problem to also do so.

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JamesDan
1 year ago
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amyagjContributor I
asked in Google Assistant and Sonos

Connects to Google Assistant but doesn't play

I say something like "ok Google, play Radio 4" and it responds saying "Playing Radio 4 on TuneIn" or I say "ok Google, play Bruce Springsteen" and it responds saying "alright, playing the Spotify playlist called This is Bruce Springsteen" but then does not start playing in either case. I check the system by saying something like "ok Google what time is it?" And it always responds to that correctly. Very occasionally it works and starts playing the music but more often than not it doesn't. I have tried:Disconnecting and reconnecting my Spotify accountDisconnecting and resetting up Google Assistant on the SonosSetting my default device to play from in Google Home as the Sonos OneChecking my default music service in Google Home is Spotify

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Annazel S
1 year ago
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Doug AmesHeadliner I
posted in Google Assistant and Sonos

Delayed responses from Google Assistant

I've only been using Google Assistant on Sonos for a couple of days, but I'm noticing that there's a frequent and variable response delay. Often why I say "Hey Google" plus a command to do something, like turn on a light or play some music, there's a delay of up to 10 seconds before it responds. Other times the same command will respond quickly, similar to the speed I'm accustomed to with my Google Home speakers or with Alexa. This delay is unpredictable but happens quite often. There was no similar delay with Alexa on the Sonos One, and the speaker has a good WiFi connection. There is one common pattern to the delay: normally the white LED on top of the Sonos One brightens as soon as I say "Hey Google", stays bright while I speak the following command, blinks for a second or two after I finish speaking as the command is being processed, then then action happens while Google Assistant speaks the response. When there is a delay, the white LED stays bright when I finish speaking and d

14
D
2 years ago
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shoturtleProdigy III
asked in Google Assistant and Sonos

Google Assistant and Apple Music

I got Deezer and Spotify working with the sonos and google assistant. But when I try to have my sonos play apple music. It said playing apple music then a few second later it saids apple music is not supported by sonos. Only way to play apple music right now is still with the app. Is this normal?

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S
1 year ago
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DitlevHolmContributor I
asked in Google Assistant and Sonos

Grouping Sonos Speakers through Google Assistant

Hi,   Is it possible to group speakers through Google Assistant? For example saying “Hi Google, play x in the kitchen and the living room”. It doesn’t seem to work for me.

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Mark P
1 year ago
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AWyattLifeContributor I
posted in Google Assistant and Sonos

Stopping Google News Playback

I ask the Google Assistant (GA) on my Sonos One to ‘Hey, Google… Play the news’.  GA plays my news podcast playlist.  When I say “Hey Google….Stop” or “Hey Google… Stop playing the news” or anything closely related, it won’t stop.  Previously I was able to stop the playback by hitting the Next/Pause button, but now it only act as the ‘Next’ button, taking me to the next story.  I tried to change the playback to the weather - “Hey Google...what is the weather today?”  GA plays the weather, but after, starts the news playlist again.  The only way I can get the news to stop is by unplugging the device and plugging it back in. Come on Sonos.  You’re better than this.  I consider you a ‘near luxury-class’ product which means you should always get it right.  I used to have the $20 Google Home speaker in the same room….on top of my Sonos.  I really don’t want to go back to those days.   The only thing I can think of that may be the issue, the Google Home in the next room or on my phone may be

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Rowena B.
1 year ago
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chbak22Contributor I
asked in Google Assistant and Sonos

assistant stop working

I installed at used the Assistant without any problems and working fine. After sine time it stop working. No respons or connection at all. The light in the microphone on the speaker is off.tried to reinstall via the Sonos app and same isssue - works for a while and Them stops again. any ideas?

13
D
2 years ago
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Stanton15Contributor I
asked in Google Assistant and Sonos

Google Assistant Redirects to App Store

When I try and link Google Assistant to my Sonos One(s) I get as far as the page that says ‘Go to your Google Assistant App’, however when I click it it redirects me to the App Store despite the Google Assistant App being installed on my phone. I have have tried uninstalling both apps, hard resetting my phone and resetting the Sonos system countless times, but every time I still get misdirected. Has anyone else seen encountered the same problem?

13
0
2 years ago

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