Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 726 Topics
  • 5,690 Replies

726 Topics

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mikomoContributor I
posted in Google Assistant and Sonos

Google Broadcast Problem

I am having an issue in sending a broadcast message from my Sonos One Gen2 and from my Sonos Beam. Whenever I try to send a broadcast from Sonos I receive the error “looks like there aren’t any other speakers connected on your home network so I can’t broadcast your message.” However if I send the instruction via the phone App or via Google Hub, the broadcast works just fine and sends it to all my speakers (delayed but works). I have done the following:Google Assistant on all speakers Default speaker selected for all speakers Address set for all speakers Latest software update for all speakersI have also deleted all the voice assistants from the speakers, unlinked the Sonos account from Google. Rebooted everything and put it all back and still no luck. So working fine on Google side to send and receive but on Sonos can only receive?

20
R
1 year ago
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Jimbo29Contributor I
asked in Google Assistant and Sonos

New to Sonos - Google Assistant grouping

Hi just got my first Sonos product, a Beam. I’ve got google assistant speakers (Google Home and minis) set up a group to play music all together. I’ve tried to set up my Sonos Beam into this group to play music etc… all together so Google home Max, Nest minis and Sonos Beam together but cannot seem to include my new Beam. Can I please get some advice, this was one of the key reasons for me purchasing the Beam so that I could add it to my existing Google Home group of Speakers. I’m really quite disappointed now. Thanks 

11
Ken_Griffiths
2 years ago
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sean.scottContributor II
asked in Google Assistant and Sonos

Google Assistant support for multiple homes with single Sonos account?

I switched all of my Sonos devices at my upstate home this weekend from Alexa to Google Assistant (2x Beam and 2x Sonos One) and everything worked great and controlled all of those as well as my 3x Connect:Amp devices. The Beam CEC control to turn on and off TVs with Google works great! I attempted to update the Beam and Sonos One at my apartment when I returned to the city and when I run through the process, the Google Assistant app fails to find any devices. My apartment setup has the same Sonos account with the latest firmware updates, same Google Account (which is configured for two homes) and is on the the same UniFi networking equipment (different SSIDs). Are there any known limitations with a single Sonos account at multiples homes? There shouldn't be any limitations on the Google side as I have Ecobee thermostats at Google Home locations. The only other difference is that that I don't have any "real" Google products like a Home Mini at my apartment, so I'm wondering

37
melvimbe
1 year ago
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MichaelDennisMitchellContributor I
posted in Google Assistant and Sonos

Google Assistant completely useless now

So over the last year Google Assistance on sonos (regarding spotify in particular) has been pretty buggy.. now it's completely useless. The response to any/every question I ask now, mainly regarding spotify, is "I'm sorry, I dont know how to help with that" I have 3 other google devices, if I ask them to play spotify on the sonos, no problem, works perfectly. Any way to fix this? Pretty frustrating that the $50 google speaker works flawlessly compared to this $600+ speaker

34
106rallye
11 months ago
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winterstormContributor I
asked in Google Assistant and Sonos

Google Assistant support in New Zealand

Hi, wondering when Google Assistant support is coming to New Zealand? It's available in Australia... seems strange to not be available in NZ. When purchased my Sonos gear was under understanding that Google Assistant support was coming - would be great if roadmap for NZ could be provided. Cheers

5
M
3 years ago
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Greg1988Contributor II
asked in Google Assistant and Sonos

BBC Sounds - Google Assistant

Hi,Now that BBC sounds is on Sonos, does anyone know how to change the Google Assistant default from TuneIn to BBC Sounds? My Google Home Mini uses BBC Sounds. There’s still some BBC stations that aren’t are on TuneIn like Radio 1 Relax and Radio 1 Dance 

15
Airgetlam
10 months ago
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jnakProminent Collaborator I
asked in Google Assistant and Sonos

Shuffle mode with GA

When I ask GA to shuffle songs on my One, it responds "sorry, shuffle mode is not available on this device". Is there any way to get Google to shuffle songs on Sonos?

22
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3 years ago
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CheaseContributor II
posted in Google Assistant and Sonos

Google voice - sorry i can’t find what you asked for.

I have a few recurring issues with google voice and my Sonos ones. Either when I ask to play a radio station the response is OK playing xxx radio station. Sorry I can’t find what you asked for.  Or sometimes when I ask to play artist name I get Sorry I can’t do that here but you can ask me to play it on one of your other devices.  And sometimes this commands work… wondering if Alexa might be more helpful? We use Google WiFi and have a WiFi point in the neighbouring room to one of the Sonos ones and I wondered if this might cause something funky to happen as I don’t think this was a problem until I upgraded the WiFi points and now have one which is voice enabled. Can anyone help? Please!

68
W
5 months ago
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Michael_274Contributor I
asked in Google Assistant and Sonos

Can't run Alexa and Google Assistant at the same time?

I was really excited to update my Sonos system with Google Assistant. I use both Alexa and Google Assistant for different tasks because they are good a different things. When I updated yesterday, I was really disappointed that I can't run both at the same time. Am I doing something wrong? Or do I indeed have to pick one or the other?

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UKMedia
3 years ago
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Cabe FContributor I
posted in Google Assistant and Sonos

My wife has fixed the Google Assistant voice volume thing

I’ve seen tons of complaints on here about the Google Assistant voice being too loud. We had the opposite problem, it was too soft. I mentioned this to my wife yesterday and she sensibly said “just tell the Assistant what you want it to do”.We have determined that this seems to work, addressing the Sonos:“Hey Google, make your voice volume lower” “Hey Google, make your voice volume louder”.On quick experimentation, the voice seems to have four or five volume level settings (it’s hard to discern this at the loudest end).  You can only go up or down by one level at a time. (At the loudest level, I tried “Set your voice volume level three levels lower” and it didn’t understand.)I don’t know if this will also work to adjust volume for alarm tones. It does seem to work for the ‘acknowledgement tone’ that we have turned on.  This is all running on a Sonos Beam.Hopefully not a fluke for us and works for others too. [Maybe this is not technically a question - How about we count the question as

9
A
4 months ago
Cam511
Cam511Contributor I
asked in Google Assistant and Sonos

Sonos Arc + Sonos one (gen 2)how do i set up to play together?

Hi all,   I recently bought the Sonos arc + sonos one (gen 2). Just added the sonos 1 to play as a rear speaker and want to play together but right now its just either or.. Anyone know how to have the choice thru Google asst to play all? Cheers 👍  

1
david82
2 years ago
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baseggioAvid Contributor III
asked in Google Assistant and Sonos

Google Assistant and Amazon Music Unlimited

Will we be able to play music from Amazon Music Unlimited to our Sonos speakers using Google Assistant in the future? I realize an Echo device would be the obvious choice here, but I'm hoping to be able to do this with my Android phone.

3
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3 years ago
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tkoeppeContributor I
asked in Google Assistant and Sonos

Google Assistant - Sonos Beam "device isn't available right now"

Just set up Google assistant on my Sonos Beam - assistant recognizes my commands like add Milk to shopping list, but when I ask it to play a artist on Spotify it tries and then says - "device isn't available right now" . I can play Spotify music through Sonos app on all speakers including the Beam. I have removed the Google assistant from the Beam and added it back just to see if that fixed it. I did change the name of the device during the process of setting it up. Has anyone run into this error and figured out how to fix it.

6
Inflammableman
3 years ago
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Doug AmesHeadliner I
posted in Google Assistant and Sonos

Delayed responses from Google Assistant

I've only been using Google Assistant on Sonos for a couple of days, but I'm noticing that there's a frequent and variable response delay. Often why I say "Hey Google" plus a command to do something, like turn on a light or play some music, there's a delay of up to 10 seconds before it responds. Other times the same command will respond quickly, similar to the speed I'm accustomed to with my Google Home speakers or with Alexa. This delay is unpredictable but happens quite often. There was no similar delay with Alexa on the Sonos One, and the speaker has a good WiFi connection. There is one common pattern to the delay: normally the white LED on top of the Sonos One brightens as soon as I say "Hey Google", stays bright while I speak the following command, blinks for a second or two after I finish speaking as the command is being processed, then then action happens while Google Assistant speaks the response. When there is a delay, the white LED stays bright when I finish speaking and d

14
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3 years ago
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BaldgeezerContributor I
asked in Google Assistant and Sonos

Sonos devices missing from Google Home/Assistant

Hiya. Has anyone experienced issues with Google Home dropping Sonos devices? When I open google home it does not list all my Sonos speakers. what is odd is if I unlink Sonos and reconnect to Google home it lists a different subset of my Sonos speakers - or has connected to some it wasn't previously connected to and dropped previously connected ones! So it can see them it just is not consistent.Ihave a similar issue with Assistant in that it won't connect to all available (those that can work with assistant) - if I tap on voice settings in the Sonos app it shows the other devices as untucked but when I select them and it launches Google Assistant it says it can't find any devices.

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Krishma M
2 years ago
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batchelormhContributor I
posted in Google Assistant and Sonos

Google Assistant problem content isn't available

If I ask google home mini located in the kitchen to play a specific song in another room, ie living room, it says that the content isnt available and it cant perform that action. Cant remember the actual words used. But if I go into the sonos app and search the song, it is available and can be played. Is there any way around this?

49
Mark P
2 years ago
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Sarah501Contributor I
posted in Google Assistant and Sonos

how do i stop google assistant using tunein

I listen to my music through Sonos speakers and use Google assistant on  hubs to voice control these.Up until this week BBC radio was available on TuneIn the radio app which Sonos used to radio stations. This now doesn't work which is fine as it advised I linked BBC sounds . I can listen to the BBC through the Sonos app all good. Problem is if I ask assistant to play BBC  radio 1 on sonos the reply is " playing BBC radio 1 from tune in " this results in silence .  I've deleted TuneIn from Sonos and it's still doing it. Even if I use the command "play BBC radio 1 from BBC" it either doesn't understand or just gives the same playing from TuneIn reply.  It also does it for all stations like radio X or heart . What command can I use or change stop assistant using TuneIn ?Thanks sarah

49
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1 day ago
UKMedia
UKMediaSenior Virtuoso
posted in Google Assistant and Sonos

Grouping of Sonos Rooms via Voice Control - Solution

Hi all There have been a lot of requests for the ability to group Sonos devices via voice command to Google Assistant. Whilst this isn't supported yet by Sonos, there is a way of doing this if you have a Logitech Harmony Hub type remote. Here are the steps I've tested: 1/ Open the Harmony Hub App>Harmony Setup; 2/ Add your Sonos players as devices; 2/ Next create an Activity - As an example, lets call this 'Group Sonos'; 3/ Click on Sonos Speakers and then using the link select the specific Sonos devices that you want to group. You can also set the default volume at this stage; 4/ Please link your GA and your Harmony Remote accounts under Add Device>Works with Google>Harmony. If already linked then please Remove the link in the Google Home App and relink. During this process you have the ability to define 'Friendly Names' - there doesn't seem to be a way of doing this any other way. I created 'Group Sonos' and 'Sonos Everywhere' as friendly names; 5/ Save the Act

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UKMedia
3 years ago
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theartofutilityContributor I
asked in Google Assistant and Sonos

Google Assistant not always responding and timer not stopping

Hi all I have recently been experiencing problems with my Sonos One with GA. Everything was working fine until around a couple of weeks ago when Google does not always respond when saying "Hey Google" or "Okay Google", even when the chime sounds. The problem appears to have been getting worse. Also recently, when setting timers (say for cooking etc.) when the time is up and we tell Google to "stop the timer" or "cancel timer" etc., it stops for a bit but then starts beeping after a few seconds. As you can imagine this can be infuriating and the only way to stop it has been to switch off the Sonos from the mains. All in all, i.e. general responsiveness of the Sonos to GA commands seems to be fairly laggy when compared to our Google Home minis which are a lot more snappy and responsive. I'm wondering whether these are just teething issues which Sonos is working through and whether anyone else has experienced patchy performance? Thanks TT

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3 years ago
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ryan schoen
asked in Google Assistant and Sonos

Google Assistant/Alexa sonos one pair left and right

I have both Alexa and google assistant integrated into my house. I’m disappointed that there doesn’t seem to be a way to set up a stereo pair of Ones with one speaker doing Alexa and the other doing google assistant. It fits with what was described as one assistant per speaker. This would also solve the problem of both speakers in one room going off at the “Alexa” or “hey google” wake work. I currently mute one of the two mics because of this repeatedly happening. Would be nice to be able to use the other speaker with the mic muted for google assistant. Am I missing something?

12
M
3 years ago
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EluderTrending Lyricist I
asked in Google Assistant and Sonos

Google Assistant on Sonos One Gen2 Issues

Recently purchased a Sonos One Gen2 to replace a Google Home in my bedroom and I've noticed that the GA support is highly suspect on the One. There are multiple issues that I'm wondering if others are experiencing: 1) No matter what volume I set the speaker, the GA's voice is the same (loud volume), how do I turn her voice volume down? 2) Can I set an alarm volume separately from the speaker volume (similar to what I can do with my Google Home). 3) This is the big one, I often get no response from the Sonos for simple GA commands like what time is it, etc, and eventually GA responds with "There was a glitch, please try again in a few seconds". Is GA on Sonos really this unreliable? It reminds me of my GH when I first got it who knows how long ago (but it runs fantastic now). Appreciate if anyone can provide feedback, maybe I somehow have a defective unit and need to replace it, but somehow I doubt that's the issue. Thanks Sonos community! PS: I also have a Play:5 and a Sub and love

20
C
3 years ago
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slikrik98Contributor I
asked in Google Assistant and Sonos

Google assistant endless loop

I was excited to see integration with Google assistant, however when I try to add sonos, the following happens: 1) I go to voice services and add Google Assistant 2) this takes me to the Google screen where it authenticates me using the same email address that's on my sonos account 3) this then redirects me to the sonos authentication 4) after authenticating on sonos, it says I need to register my speakers to my account, so I click Go to Sonos App, and the process starts all over again. This doesn't make sense. My speakers are registered to my account. When I go to the sonos website, and sign in with the same email address, I can see all of my speakers. Elsewhere in this process it says if I go to More > Settings > Account Settings and I don't see "Account" I need to update my sonos system. I do not see "Account" - I see my email address as the linked account and then I see Transfer account. Where is "Account"? I've also confirmed my app and speakers are all up to date.

36
Ken_Griffiths
3 years ago
M
martn17d.2Contributor I
asked in Google Assistant and Sonos

Can't connect Google Assistant, can't find speakers in sonos account

To whom it may concern,For the entire day of today, I have tried setting up the google assistant in my Sonos speakers. I've had the Sonos One, and the One SL for a while, with the assistant working perfectly until today. As soon as I added the Roam to the app, the problems began. I cannot add the voice assistant to it, moreover, the voice assistant doesn't work whatsoever for any of the products.I have tried the countless solution in Sonos forums and on Reddit, with no success.Once I get to the Google Home app, and it asks me to sign in to my sons account, it redirects to a page that asks for me to update my app (it is updated), and that there are no speakers on my account (yes, there are)I have reset all the accounts, re-installed everything, factory reset all the speakers, deleted and adjusted everything I could. Created new accounts to try and add the Google assistant, but nothing has worked. I have submitted diagnostics #999897859

16
D
1 year ago
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melias31Contributor I
posted in Google Assistant and Sonos

Google assistant won't play Google music

I've been waiting for Google assistant to come. But when I set it up it won't play any of my Google play music. When I ask it to play it says it's not apart of my subscription. This happens with my own music that the sonos app can see also. But I was hoping it would play my Google music that I can play with thr Google home minis. Is this normal?

16
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3 years ago
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BigskullEnthusiast I
posted in Google Assistant and Sonos

shuffling a playlist

Hi Does anyone know how to shuffle a playlist using an assistant voice command on Sonos? I've tried loads of variations and it'll only ever play the playlist in sequential order. Seems like an obvious command to have available. Any help would be greatly appreciated

8
D
2 years ago

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