Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 756 Topics
  • 5,931 Replies

756 Topics

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JJohnnyContributor I
asked in Google Assistant and Sonos

Google Assistant with YouTube Music Premium

I've recently moved my Sonos One in a location where I want to use it more with voice commands and I'm finding an issue with using the Google Assistant and YouTube Music.   I give the assistant a command to play a genre of music or a specific command and it responds accordingly; "Playing you song from YouTube Music".However, after the assistant responds the affirmative that it will play the music, nothing is ever played. I can use the Sonos app to play music without issues but this isn't the point.  Also, if family members expect to use the speaker, they will only have access to it through voice commands since they do not have (or want) the Sonos app on their devices.Anyone else having similar issues or ideas for things to try?

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J
7 months ago
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Luís Filipe GuimarãesContributor I
posted in Google Assistant and Sonos

Google Home in Portugal

I would like to be able to set my Sonos device with Google Home in Portugal, but this service is not currently available in my country. May I know why?As you know, it´s an essencial feature to spread the music through various speakers!!!

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Corry P
7 months ago
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Luís Filipe GuimarãesContributor I
asked in Google Assistant and Sonos

Setting Sonos device with Google Home in Portugal

I would like to be able to set my Sonos device with Google Home in Portugal, but this service is not currently available in my country. May I know why?As you know, it´s an essencial feature to spread the music through various speakers!!!

10
B
5 months ago
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BenleroyContributor I
asked in Google Assistant and Sonos

Hey Google dont want to play spotify on my sonos

Hi,Since a week Google Assistant does not want to play my music from spotify via the command "Hey Google". Each time it tells me: "I can't play this content on this device but you can play it on another device" (I’ve a Chromecast).I can however send the music from the spotify app or via my laptop.Spotify premium is well present in the sonos app. Sonos is well taken over in the Google Home app.I have re-authorized spotify on both apps but no change...I can't identify the source of the problem? Do you have an idea?Many Thanks.Benoit. 

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7 months ago
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ElmunksgaardContributor I
asked in Google Assistant and Sonos

Sonos wont tuen tv off with Google assistant commands

Hi I have a weird issue. For years I have been able to turn on/off my LG TV through voice command using google assistant on my Sonos One. Suddenly this has stopped working, and the google assistant in Sonos says “Sorry unknown error has occured on [name of my chromecast]” (this error might not be precise, I have translated it from my native language).I am able to for example pause/unpause the chromecast using voice command.If if say the exact same turn on/off command using the Assistant app on my phone the TV turns on/off.I have tried unlinking/removing my assistant both in Google Home app, and in the Sonos. Linked it again, and went through the setup process, but the same error occurs. I have also tried renaming my Chromecast (found that advice in a similar thread), but same result.Both my Sonos One and Chromecast has newest firmware.If i go to https://myactivity.google.com/ I can't even see any of my Sonos one commands. 

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Ken_Griffiths
7 months ago
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bstContributor I
posted in Google Assistant and Sonos

Unable to turn on/off TV through voice command (chromecast)

Hi  I have a weird issue. For years I have been able to turn on/off my TV through voice command using google assistant on my Sonos One. Suddenly this has stopped working, and the google assistant in Sonos says “Sorry unknown error has occured on [name of my chromecast]” (this error might not be precise, I have translated it from my native language). I am able to for example pause/unpause the chromecast using voice command. If if say the exact same turn on/off command using the Assistant app on my phone the TV turns on/off. I have tried unlinking/removing my assistant both in Google Home app, and in the Sonos. Linked it again, and went through the setup process, but the same error occurs. I have also tried renaming my Chromecast (found that advice in a similar thread), but same result. Both my Sonos One and Chromecast has newest firmware. If i go to https://myactivity.google.com/ and filter on assistant, I can see the command, and here it also says that unknown error has occured. Anyone

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B
2 months ago
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Flippy2022Contributor I
posted in Google Assistant and Sonos

have to use the app to use roam

Close to taking this junk back.  Nice build quality and sound. Functionality is less than ideal. I have to connect with the app or I get “Can’t connect to the internet right now”. Useless. Setting a wake up alarm for 5:00AM actually sets it for 7:00PM. (Using google assistant). Useless I spent considerable time looking up the alarm issue. Sonos have known about it for years but won’t fix it. It worked fine for a couple of months (except for alarms) Have the latest firmware etc. No changes to router etc. I was looking at a sound bar from Sonos but I think this experience will be enough.

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Not An Opossum
8 months ago
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krokkContributor I
posted in Google Assistant and Sonos

Can't broadcast to Sonos One with Google Assistant

Hey everyone, I have a new Sonos One that works great aside from this issue I am having with Google Home/Assistant integration.  When I try to broadcast a message to the Sonos One located in the bedroom (either through the Assistant app or via voice command to my Google Nest Mini, which is in a different room), I get an error that there is “nothing named X in your account”, or something to that effect, so the message is unable to be broadcast. This happens regardless of whether I try to broadcast to the room (“Main Bedroom”) or to the device itself (“Main Bedroom speaker”), confirming the exact name of the room and speaker, respectively. Other Assistant features seem to be working fine; for instance, I can make commands from the Sonos One using “Hey Google” and play music on the Sonos One with a voice command from the Nest Mini. There are several old threads on this issue, all of which seem to point to this sequence in the Sonos app as a solution: Settings>Room Settings>(Select R

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106rallye
2 months ago
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Gaston BAContributor I
asked in Google Assistant and Sonos

google assistant keep saying “sorry that mode is unavailable” on sonos arc

I set up google and Sonos and everything seem fine and connected. I ask “play queen on Sonos”first I get “sure, queen from Spotify, playing on Sonos”and 3 seconds later “sorry that mode is unavailable”

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Ken_Griffiths
4 months ago
JamesDan
JamesDanProminent Collaborator I
posted in Google Assistant and Sonos

Can’t add second Voice Match profile

I recently bought a Sonos Roam and a Sonos Move. Both speakers are great and I use them with Google Assistant.I have a home set up in the Google Home app with all my family members.I’ve added my Voice Match profile to both speakers, but every single time a family member of the same household in the Google Home app tries adding their profile, I get this error message, even though they’re in the same home (and not any other homes).So currently I cannot add multiple Voice Match profiles to either my Roam or my Move which is extremely annoying, especially since this feature is really supposed to work.I’ve seen another thread where the user had a similar problem with his Roam, but he was still able to add additional Voice Match profiles, and didn’t get that same error message.The solution to that problem in that particular thread doesn’t work for me.I’ve removed and added my family members back to my home, I’ve relinked my Sonos account, to no avail. Is there any solution to this?  

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JamesDan
8 months ago
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Cogf16Contributor I
posted in Google Assistant and Sonos

Google Assistant not working right

I have 2 Move speakers on a network with Google assistant tied to Spotify.  Was working fine until last day or so.  Now when I say “hey Google, play The Beatles” it responds “To play media, say something like, play Pop Music or play animal videos on living room TV, you can also use commands like pause or continue or volume up”  I updated the system and I have no other indications.  The speakers will play music i select from Spotify and it will respond to “pause, stop, volume up” etc

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JamesDan
8 months ago
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Kelvin_NinjaContributor I
asked in Google Assistant and Sonos

Google Services in Taiwan

HiOriginally I can use Google Assistant with my Sonos ARC brought in USA and use in Taiwan.  However, after I replace my home Wi-Fi router and make a internet re-connection the Google Assistant just don’t work anymore. Already done the HW reset and reconfig. I can tuen on Alexa and Sonos but Google. Please help to advise how to fix this problem. Thank you. 

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Corry P
8 months ago
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ThomasalbanveyssiereContributor I
asked in Google Assistant and Sonos

can’t add google assistent as a 3. party in sonos app

Hi,i have a system of 3 sonos one and 1 play 5. (2.gen) i have the Google Home setup using the samme Google account on all system (Spotify, Google Home and sonos) when i try to add Google assistent as a 3. party voice assisent sonos redirect me to a sonos help page in stead of a configuration page?! I have tried to uninstall and reinstall All apps

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A
7 months ago
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budonContributor I
asked in Google Assistant and Sonos

beam not adding google assistant

I had google assistant on my beam, it wasnt working so i did the old “remove it and add it back on” routine, BUT i cant get it to add back on!Two hours on the phone, no go….now someone will call me back the next business day (two days).. anyone have a fix i can try before then?Fyi - i was able to add google assistant to my roam no problem… when trying to add it to the beam, i get the “no devices found” from the google assistant app..  

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Airgetlam
9 months ago
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Drich247Contributor I
posted in Google Assistant and Sonos

Google Assistant & Spotify issues with basic functions, recent changes?

Hi all, In the past few months I have noticed some major negative changes in how we have to communicate with our Sonos system for Spotify.I have a Sonos Arc+2x One SL+Sub, 1x One in Sitting room, 1x One in Office, and a Sonos Roam.Ever since I got the system a few years ago I could simply say “Hey google, play music/ specific song” etc. and it would play on the speaker that heard me say Hey Google.In the past months every time I ask it to do anything it always askes me “I also need to know which device to use. Try saying that again and include the devices name”.This never used to happen, and even when I try include the devices name, about 50% of the time it says the same thing even though I use the speaker name. My wife is ready to throw the system out.This is with Every. Single. Spotify command. even just “Turn volume down” or “stop music”.Is there a way to disable having to include the devices name?Is this a feature that changed recently that anyone else has to deal with?Any help wou

3
C
8 months ago
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Shamal2008Contributor I
posted in Google Assistant and Sonos

Google Assistant slows down extremly since adding a second Sonos One to existing system

Hi all,I worked with assistant for about 2 yrs. now in the living room on  Playbar-Sub-One (Rear) setup. We upgraded now the play:1 to Sonos One and SL in the kitchen one week ago, to get convience with assistant too. The distance between both speakers is about 5 meters, with a wall in between.Since the adding of the One in the kitchen, we encounter strange messages from Google like:no setup for room extremly slow performance in executing commands (about 10-15 secs) “your command is not supported yet”Does anyone has experience with this issue? It’s really annoying. It took me a long time to convince my wife, but now I’m angry on myself - waiting 15sec to get the light on or stop music.PS: Sonos App is working well, like before.kr, Thomas

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Ken_Griffiths
10 months ago
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JUAN EDUARDOContributor I
posted in Google Assistant and Sonos

GOOGLE ASSISTANTE IN CHILE

Hola, recientemente he comprado un Beams G2 y dos one sl. Me gustaria saber si hay alguna fecha para que se integre con google assistant en Chile dado que tengo pensado comprar mas productos sonos. Gracias

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Ken_Griffiths
4 months ago
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Alansete10Contributor I
posted in Google Assistant and Sonos

sonos google asistant no funciona

Hola, tengo dos sonos five gen 2 y cuando quiero vincular el servicio de sonos a google me dice que aun no esta disponible en españa. Vengo probando esta opcion hace mas de un año y nada ha cambiado. Con alexa anduvo sin problemas. Alguien tiene alguna idea? Me dice que no esta disponible en españa

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Ken_Griffiths
10 months ago
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Eric FContributor I
posted in Google Assistant and Sonos

SiriusXM Via Google Assistant

I just added Google Assistant to my Sonos and try to play SirusXM through it.  The speaker says SiriusXM isn’t supported on this device.I can play SiriusXM on my Sonos through the Sonos app, but it refuses to play when I say “Hey Google play channel 23 from SiriusXM”…. it’ll say “Alright, playing Grateful Dead from SiriusXM… Sorry, it looks like SiriusXM isn’t currently supported on the music room”Some Google searching has yielded links to this Sonos Community forums where there is a staff member named “James L.” says the followingSiriusXM is not available via Google Assistant on Sonos as a supported service at this time. I don’t believe there would be a sufficient workaround to avoid this limitation.I can certainly pass on the comments that you’d like to see this service be a part of Google Assistant to our teams for consideration. It would be great if this information was published so I wouldn’t waste time trying to get something to work which is not supported.  A matrix would be goo

2
J
6 months ago
J
JzoneContributor I
posted in Google Assistant and Sonos

Anyway to add Google Assistant to the right surround speaker (sonos one) instead of the left?

This function was requested over 2years ago. Is Sonos coming up with an update?

1
J
10 months ago
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dantes10Contributor I
asked in Google Assistant and Sonos

Speaker in Google Home but not in Spotify Groups

So, I was able to successfully get my new Sonos One to show up in Google Home. However, it wont show up in the Spotify groups -- Ive tried disconnecting and re-linking everything. any ideas? Only 3 of the 4 show up.I do use TP-Link everywhere. Thank you! 

10
D
10 months ago
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dan2skyContributor I
asked in Google Assistant and Sonos

cannot install google assistant on sonos app

hello.I cannot add google assistant on my sonos app.See below what I have tried:i can see all my 4 sonos linked to my Google home app in their respective rooms I have unliked them and then linked them back again  I have rebooted all 4 sonos speakers both my google assistant / home and sonos app are up to date they are on the same wifi network I am logged in one google account Spotify is my default music service on both google home and it is linked in the sonos app with my unique login details I still cannot add google assistant to my sonos app.Can you please help.Thanks

2
Mr. T
11 months ago
M
MusterContributor I
posted in Google Assistant and Sonos

You have not configured the account with the media distributor yet

I’ve had my Sonos speakers for years and been able to to control them via my Google Home assistants, but since some time ago whenever I say “Play Music on Five (name)” I get the response “It seems you haven’t configured the account with the media distributor yet”.Its not Spotify its referring to but Sonos (If I just say “Play music” it plays music from Spotify on my iPhone”. I’ve removed/added the Sonos account in Google Assistant/Home multiple times, I can see the speakers in my devices list but I can not get inte to play.I’ve tried resinstalling all apps (Google/Sonos) and I’ve tried to different devices. It does not matter which speaker I ask Google to play on, I get the same message regardless.Any suggestions?   

1
M
10 months ago
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gmcoutoContributor I
asked in Google Assistant and Sonos

Using Google Assistant to play specific music won't play related songs after it.

Whenever I ask Google Assistant on Sonos Roam to play a specific music, it will play just the specific song then stops.However, the Google Assistant on any other device I own works differently, it will play the song first, and then related songs.It's quite infuriating because I have added this device to the kitchen and it's supposed to help my wife on listening to music in a hands-off manner, and it's driving both of us nuts. What is the point of having an assistant if you can only achieve the behaviour you want by using the app? (which is quite bad btw)I see that are some people that have similar complaints as old as 5 years ago. Is there no solution to this?

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106rallye
11 months ago
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EblermeisterContributor I
asked in Google Assistant and Sonos

Sonos TV Control Turns ON TV When Google Assistant is Asked to Turn It Off

I have a Sonos Arc, which is connected to my LG TV (lg65nano956na) using eARC. I have Google Assistant setup on the ARC, and everything is working fine. I am able to ask Google Assistant to Turn ON or OFF the TV, using voice commands - where Google Assistant then uses the Sonos TV Control Integration to execute the command, as my TV itself does not appear as a smart device in the Google Home app.I am however facing one isse, that if the TV is already “OFF” and Google Assistant is asked to turn it “OFF”, then it turns ON. This in itself is not an issue (as it does not make sense to do).The problem arrives when I use the “Turn OFF everything” command, to turn OFF all my smart devices. In this case, all my smart devices turn OFF, including my TV.. unless the TV is already “OFF”, in which case Sonos TV Control turns it back on.Any idea why this happens and if there is a way to solve it? 

2
E
1 year ago

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