I haven’t followed Sonos in it’s entire history, but this certain the only time in the past view years that Sonos has had such a massive inventory issue, nor would the suppliers have to communicate under the COVID situation. Sonos tracking/ordering system surely is only built to track an item from warehouse to delivery, so they can’t really say for sure whether your item is coming in on the next boat or not...I would guess. As well, there appear to be delays all along the supply chain, from manufacturing, shipping, customs, etc, alot of factors that can’t be controlled.
So I would guess that you’re not getting straight answers because no one at Sonos can give you the definitive answers you want. If it were me, I’d decide whether I am ok with waiting, or if I want to cancel and get nothing, or a different product that may or may not get better shipping.
I haven’t followed Sonos in it’s entire history, but this certain the only time in the past view years that Sonos has had such a massive inventory issue, nor would the suppliers have to communicate under the COVID situation. Sonos tracking/ordering system surely is only built to track an item from warehouse to delivery, so they can’t really say for sure whether your item is coming in on the next boat or not...I would guess. As well, there appear to be delays all along the supply chain, from manufacturing, shipping, customs, etc, alot of factors that can’t be controlled.
So I would guess that you’re not getting straight answers because no one at Sonos can give you the definitive answers you want. If it were me, I’d decide whether I am ok with waiting, or if I want to cancel and get nothing, or a different product that may or may not get better shipping.
Though I am waiting for my own Arc order. But I totally accept whatever you said.
There are component shortages for all manufacturers. In April or so, one audio equipment manufacturer that I’m familiar with quoted ‘August’ delivery for a new line. In August they started quoting ‘September’. In September they started quoting ‘October’. So far I’ve seen nothing … we shall see about ‘October’. I’m also hearing rumors that the US will receive delivery before some other countries. This is not necessarily a political statement by the equipment manufacturers because there are some minor parts differences by geographic region and it is possible that the US required parts will be released before some other region’s parts.
