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colin.campbell
Contributor I
February 9, 2019

Waste of money

About to eBay my £400 Sonos Beam. Audio synch is a joke having to reset it every program. Sonos support are useless. Given up.
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      bobbyjthekid
      Lyricist I
      May 6, 2019
      I love it when users lecture the poster who has spent thousands of dollars, pounds or euros for a system that doesn’t work. Apparently they have never experienced frustration

      This is a consumer product. It should not take a complex set of 18 secret steps to get it to work. So for those expressing their patronizing superiority to the poster, good for you.
        melvimbe
        melvimbe
        May 6, 2019
        I love it when users lecture the poster who has spent thousands of dollars, pounds or euros for a system that doesn’t work. Apparently they have never experienced frustration

        It's not thousands, it's $400. Frustration is understandable, but isn't it also understandable that people who have seen it all before would be frustrated to see people use their first post to complain without giving much details or looking for advice. Most of the time, the community is able to help people, even sometimes after support is not. And you can see from above, even when people 'lecture' they are asking for details so that they can possibly help.


        This is a consumer product. It should not take a complex set of 18 secret steps to get it to work. So for those expressing their patronizing superiority to the poster, good for you.

        It's a complex consumer product that integrates with your router, TV, music and music services. It is flawless and easy to setup in most scenarios, but does run into issues when integrating with some products. Even if were not complex, you'd still find cases where things don't exactly work as they should.
        Danny
        John B
        May 6, 2019
        People on here are trying to help. The Beam plays what it receives at the time it receives it. But I think the forum should now respect your decision to sell and move on.
        buzz
        buzz
        Grand Maestro
        May 7, 2019
        In my own experience, lip sync is not so great straight out of the cable box or TV. I don't need a 3rd party device, such as SONOS or an A/V receiver, to wreck the sync. Overall, I don't think that the video industry cares much about lip sync. I've also been in TV station control rooms and the sync is already wrecked prior to being sent to the transmitter.
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