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Dogdad
Headliner III
July 29, 2023

volume question..

I have not performed the 15.6 update yet. I see complaints about no volume control on iPhone / iPad. Are we saying I can’t control the volume with slider on the Sonos app anymore after the update? 

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17 replies

buzz
Grand Maestro
August 3, 2023

Personally, I’ve never had any use for lock screen controls, but I have tried them because of the recent ‘Community flames’, Specifically while using the Spotify App on my iPad the response to hard button Volume changes is somewhat erratic. A couple minutes ago on my Android Spotify App, the response was more prompt.

 

As I move from physical room to room, the hard buttons are not linked to my current location and the  Volume adjustment is usually made to the wrong room. I would be annoyed if another user adjusted my Volume and I assume that other listeners would feel the same as I moved around.

I understand that some users will miss this feature, but that is not me.

A feature that I would enjoy is if the current physical room would mute when I answer a phone call. A giant plus would be if the mute followed me as I walked with the phone, but this might cause unwanted mutes for other users if I attempted to quietly walk through their space. I imagine that this feature could be a disaster during a party if my phone rang.

Contributor I
September 19, 2023

I lost the ability to use the physical buttons even when unlocked and with the app open. Boo.

Ken_Griffiths
September 19, 2023

I lost the ability to use the physical buttons even when unlocked and with the app open. Boo.

You need to play audio through your phone to adjust the volume - So as an example, if using iOS, then first Airplay, or Bluetooth, some audio to your Sonos player and then adjust the volume-level with the physical buttons on your mobile (either locked, or unlocked).

Contributor I
September 19, 2023

Ummmm. That defeats the entire purpose of the sonos app! This worked forever and now it doesn’t. Again… boo!

Ken_Griffiths
September 19, 2023

Ummmm. That defeats the entire purpose of the sonos app! This worked forever and now it doesn’t. Again… boo!

The App though is not actually an audio player - it’s just a ‘remote’ for all Sonos products. It's the actual Sonos speakers etc; that do the playing, usually direct from the streaming audio source, which the App invokes.

So the mobile device hardware buttons have no link to the players, or the audio, so the mobile itself cannot control things. Sonos used to workaround this with software, but it seems Apple put a stop to it possibly seeing things as a potential security issue - so there’s nothing Sonos can do with the current version of the App. Clearly Apple just want everyone to connect over their Airplay or Bluetooth connections only, when using their iOS devices. My ‘boo!’ therefore goes out to Apple.

Contributor I
September 19, 2023

Yup. I get that. These device vendors are constantly throwing wrenches in.. typically via the accessibility features.

Airgetlam
September 19, 2023

They consider those ‘wrenches’ security updates ;)

Bruce