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Hi i am trying to use the upgrade program of an old sonos 5 gen 1 but the update program seems to not recognize a valida unit for the 30% discount.

but the sonos 5 Gen 1 is listed as a valid unit for the upgrade program. Any idea how to qualify to the discount?

 

thanks

 

Your best bet is to call Sonos Support directly to discuss it.

Have the data plate info handy, a photo is good and beats juggling phone and speaker to read the info.

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