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Sojoi
Contributor I
Mar 31, 2024 10:32 PM UTC
Answered

upgrade program

Hi i am trying to use the upgrade program of an old sonos 5 gen 1 but the update program seems to not recognize a valida unit for the 30% discount.

but the sonos 5 Gen 1 is listed as a valid unit for the upgrade program. Any idea how to qualify to the discount?

 

thanks

 

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Airgetlam
AirgetlamAnswer
Mar 31, 2024 10:51 PM UTC

Your best bet is to call Sonos Support directly to discuss it.

Bruce
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2 replies

Airgetlam
AirgetlamAnswer
Mar 31, 2024 10:51 PM UTC

Your best bet is to call Sonos Support directly to discuss it.

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Bruce
    Stanley_4
    Stanley_4
    Grand Maestro
    Apr 1, 2024 9:43 PM UTC

    Have the data plate info handy, a photo is good and beats juggling phone and speaker to read the info.

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