Skip to main content
wallymonster
Contributor I
Oct 18, 2024 8:06 PM UTC

Update on S2 fixes

There’s been no communication from Sonos since the email was sent with this article: https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates.  This timeline is nearly up and I can’t tell that anything has improved.  What’s going on and what is the new timeline for any of these fixes?  I just spent nearly 3 hours getting one of my speakers added back to my system because it just disappeared.  I also had to hard-wire it to my network so I currently have cables strewn about on the floor.  There are still issues with speakers dropping out, not being able to easily adopt speakers, struggles playing music from many sources (including local SMB), often unable to browse streaming sources, many features we used to have still gone, sources such as “Line In” and “TV” disappearing.  Surely, I’m not the only person still having all these issues.  Is this just the Sonos experience moving forward?

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    34 replies

    Show previous replies
    Belly M
    Belly M
    Oct 21, 2024 8:44 PM UTC

     Why in my matrix does the Arc show as Undefined?  Other values are:

    Inbound:    58

    Outbound: 60

    STP state: forwarding

     All the filled boxes are gray.  This is on the Safari browser on iPhone.

    Newer Sonos devices no longer show any useful information 

    Translate
      MoPac
      MoPac
      Headliner III
      Oct 21, 2024 10:24 PM UTC

       They took away. The nifty Reboot option also.  Could have used that the few times an unplug was necessary when the Arc had a brain fart.

      Translate
      Shervin Farivar
      Lyricist III
      Dec 11, 2024 5:31 AM UTC

      It’s been a nightmare.  I can’t use AirPlay with any of my speakers anymore, or they show as playing and it takes a minute for them to activate.  I’ve also had similar problems with build in apps like pandora doing the same thing.  I regret buying their stuff, and have told many friends not to buy their stuff, as it won’t work, since I’d have to support them, if they buy it.

      Translate
      Airgetlam
      Airgetlam
      Dec 11, 2024 5:35 AM UTC

      Most often, delays are caused by network issues, between your controller and router, or the router and the speakers. I’d certainly check the wifi interference FAQ, as well as performing a Sonos network refresh, by unplugging your Sonos devices from power (or powering them off, if battery connected), and rebooting your router. Once the router has recovered, power back on your Sonos devices. This will give them both a fresh IP address, as well as a refresh of the Sonos OS. Finally, check your system for updates, in case there are any that need to be applied. 

      Translate
      Bruce
      Terms & ConditionsAccessibility statement