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Answered

Unread threads no longer in bold?

  • August 20, 2017
  • 12 replies
  • 452 views

BCM
  • 1963 replies
Unread threads are no longer showing in bold. All threads show the same unbold header on the search page whether they are read or not. Happened in the past week or two. Is there a setting that changed and I missed the memo?

Best answer by Ditte

Hi again all,

Just to confirm: In your user profile settings, which you can find here: https://en.community.sonos.com/settings/general , do you have "Display number of new comments" turned on? That will also allow you, Stanley_4, to jump straight to new posts in a topic. :)
Please let me know if this doesn't solve it, and I'll make sure to get back to InSided. :)

Best,
Ditte
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12 replies

Airgetlam
  • 44825 replies
  • August 21, 2017
Still working for me. I use both Safari and Firefox. Mac, PC, iOS.

Forum|alt.badge.img+16
  • Local Superstar
  • 1793 replies
  • August 21, 2017
Same here, been like that a week or so. No bold or clue of how many new posts.

bockersjv
Forum|alt.badge.img+21
  • Local Superstar
  • 2637 replies
  • August 21, 2017
Me too, on all browsers the bold has gone 😞

BCM
  • Author
  • 1963 replies
  • August 22, 2017
Bump. Sonos... you looking into this?

Ditte
  • 96 replies
  • August 22, 2017
Hi BCM,

Thank you for the bump in the other topic This one had indeed flown under the radar. Sorry about that! :)
I've notified InSided about the bold/not-bold issue you and others in the topic are seeing. We'll let you know as soon as we hear anything. :)

Best,
Ditte

Stanley_4
  • Lead Maestro
  • 12395 replies
  • August 23, 2017
What I miss more than the bold is the new posts link on the topics you get if you open since last visit. Makes it frustrating to find the ones you haven't seen yet.

Ditte
  • 96 replies
  • Answer
  • August 23, 2017
Hi again all,

Just to confirm: In your user profile settings, which you can find here: https://en.community.sonos.com/settings/general , do you have "Display number of new comments" turned on? That will also allow you, Stanley_4, to jump straight to new posts in a topic. :)
Please let me know if this doesn't solve it, and I'll make sure to get back to InSided. :)

Best,
Ditte

BCM
  • Author
  • 1963 replies
  • August 23, 2017
That fixed it, Ditte! Thank you so much for that! I've never gone into that area so something must have changed with the software.

Ditte
  • 96 replies
  • August 23, 2017
My pleasure, BCM!
Will you or shall I mark the best answer? :D

Best,
Ditte

BCM
  • Author
  • 1963 replies
  • August 23, 2017
Done! Thanks again!

Ditte
  • 96 replies
  • August 23, 2017
Thanks, BCM, I'll move the topic into the "New community feedback" board :)

Best,
Ditte

Stanley_4
  • Lead Maestro
  • 12395 replies
  • August 23, 2017
Mine was unmarked too, don't recall ever being in there since I set up the account. Thanks.