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Dogdad
Dogdad
Headliner III
Dec 3, 2022 7:12 PM UTC

trueplay sign in

If I go to the trueplay option on the app, messsge pops up for me to sign in. I don’t remember this being the case before. If I’m on my app why do I need to sign in? 

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3 replies

GuitarSuperstar
Lead Maestro
Dec 3, 2022 7:18 PM UTC

Did you just update your iOS recently? If so, the update probably just logged you out of the Sonos app. If you log in and perform Trueplay again, it probably won’t ask you again.

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Dogdad
DogdadAuthor
Headliner III
Dec 3, 2022 7:54 PM UTC

@GuitarSuperstar Have had several iOS updates over the 3 year period of owning Sonos, but never had to log in. Just had another iOS update ..logged in after completing. I’ll see if it asks again in the future. Thanks for your reply. 

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controlav
controlav
Lead Maestro
Dec 3, 2022 8:00 PM UTC

I think Trueplay is an “admin-level” setting to stop randos messing with your system. Hence the login requirement.

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