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Question

Trade up

  • August 12, 2024
  • 1 reply
  • 42 views

I have AMPs gen 1, Play 5 gen 1 and several other sonos products.

I have clicked the checkbox to activate the discount but not used it and if I sell the speakers to a private person do the trade up follow the speaker so the new person can use it?

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1 reply

buzz
  • August 12, 2024

The credit is personal to you and there is only one credit available for a unit. If you have taken the credit and sell the unit, the new owner will not be able to use it to generate a credit.