TIP: Sonos Product Lost in Shipping or New Product Returns

11 replies
115 views
Translate All

Just FYI….

I had a Sonos Order lost by UPS. I contacted Sonos Sales via email (*) and the next day received a response to verify my shipping address to get another order sent. My point is to contact the right department in Sonos which is not Sonos Tech Support nor this community. Doing so will prevent (or lessen) frustration.

Make sure you have your Order Number and carrier (UPS, FedEx) tracking number and explain the reason for the email. To find the page in the snip-it below just go to sonos.com and scroll to the bottom and click “Contact US”. I hope this helps!

* You can also call within the specified hours. Phone numbers will vary by region.

Shipping

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

Smilja

I think as a volunteer on the Sonos Community, the quickest way is to scroll to the bottom of the Community page. However, FWIW, I'm sitting in front of a Windows machine with a big screen attached to it.

Translate

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

Sign up

Login to the community