The last time Sonos ate humble pie

We were backstabbed

For the record, since a ten day old post of mine has resurfaced here:

I have been asked by the moderator yesterday to not use the word fanboy. I do not think it is a derogatory word - it is one of those “if it fits, wear the cap the way it fits” thing.

Indeed I have seen threads where people here have used the word to describe themselves.

I have also been reminded that I was a Sonos fanboy once - of course I was, till the S1/S2 event in 2020, starting even before that when my WD 100 dock became a paperweight via a Sonos app update, and I refused to let my four Connect Amps and Connects suffer the same fate soon thereafter. By the way, those units still work perfectly as they did when I bought them in 2011.

But in future I will instead use the word devotees, if needed.

Second, one of that set of worthies has seen it fit to remind me of his fierce voiced criticism here, of Sonos actions this month surrounding the app debacle. I have not see any posts to that effect except for one yesterday, but it is possible that in the many threads that get rapidly submerged these days, such criticism of Sonos has been aired.

I stand by all else that has been quoted in the post above. Including the reference to the childish complaint.

Fanboy is a relatively innocuous term.  There are a myriad alternatives which are more severe. 

Strangely I do not remember droves of people defending Sonos about this - as with the new app there are different stories en experiences. I see a lot of disappointment with the usual helper here.

@FALAFEL : it isn't derogatory, according to dictionaries I use, both English and American. I suspect there is a tech/geek world association with the word that may be iffy.

@106rallye : It is a bit like the story of the broken Connect Amp thread where the OP was attacked by a lot of devotees in the beginning till it was realised that the OP was right, and Sonos had in fact broken his Connect Amp’s memory via software overload in an app update some months ago. On the present disaster,  the “usual helpers” as you refer to them have realised that they are having to defend the indefensible and have changed tack. Except for the few that haven’t caught on yet😁

PS: “Usual helpers” brings to my mind the elves in Santa’s workshop.

It's all so depressingly sad, and totally unnessary

S1 for the dinosaurs

S2 for the masses

S3 for the Sonistas (plus ACE) 

Solved

This dinosaur suggested this early in May. Closing off S2 would also allow any fix that Sonos may release to get the broken Connect Amps and Play 3s fixed, to stay fixed. And ditto with units that were marginal in 2020 but allowed to move to S2.

S1 is already closed, with SMB 1 left untouched and it should be left the way it is just now at version 11.4. All Sonos units should be made capable of rolling back to S1, as the price to pay for those that must have a good working NAS, if this can't be done for S2.

S3 can remain Spence’s pet project, or, a rude two word phrase that has the first word as Wet. With no NAS.