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Tbq22
May 14, 2024

That AMA was an embarrassing debacle

  • May 14, 2024
  • 21 replies
  • 752 views

So, if you thought anyone from Sonos would apologize for this travesty of an app update and/or explain WHY releasing the updated app now was so important it was worth doing despite the app missing numerous previously existing features, you were, like me, sorely disappointed.

However, if you were looking forward to them showing up an hour late, answering maybe 6 questions in total, and doing so only in oblivious  marketing gibberish (apparently the negative feedback has "energized" the team!), then it was a real treat!

Hard to believe they found additional ways to insult and ignore loyal customers who have each given them thousands of dollars over the years, but they managed it. I sure hope each of them is getting very drunk right now and questioning their life choices.

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    Ghiro
    Trending Lyricist I
    May 17, 2024

    The president or chairman of the company should have been on-line, on-camera stating effective immediately 3 things are going to happen: I apologize for this mistake; we will roll back the app to S2 while we work on S3; and the 3 people who were supposed to be running this AMA have been terminated.

     

    If only I had known this before

    confirming community members who saw the company following Backberry's path

     

    from https://www.marketscreener.com/insider/PATRICK-SPENCE-A1H50D/

    Profile

    Patrick Spence is President, Chief Executive Officer & Director at Sonos, Inc. In his past career Mr. Spence held the position of Head-Global Sales at BlackBerry Ltd. Mr. Spence received an undergraduate degree from Richard Ivey School of Business.

    Known holdings in public companies

    Company Date Number of shares Valuation Valuation date
    SONOS, INC.
    		2024-02-14 1,011,486 ( 0.82% ) 17 M $ 2024-04-29
    SNAP, INC. CLASS A
    		2023-10-22 22,718 ( 0.00% ) 258 985 $ 2024-04-29

    Patrick Spence active positions

    Companies Position Start
    SONOS, INC. Chief Executive Officer 2016-12-31
    SNAP INC. Director/Board Member 2023-09-13
    All active positions of Patrick Spence

    Former positions of Patrick Spence

    Companies Position End
    BLACKBERRY LIMITED Sales & Marketing 2012-05-31
    Terms & ConditionsAccessibility statement