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Contributor I
May 27, 2024 3:38 PM UTC
Question

Support - or lack of it

Sonos has an email address to get support on the website - support@sonos.com. When you contact it though you receive a message saying that the address is no longer monitored - how useless is that?

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2 replies

Bumper
May 27, 2024 3:53 PM UTC

Sonos has an email address to get support on the website - support@sonos.com. When you contact it though you receive a message saying that the address is no longer monitored - how useless is that?

Yeah their support page only lists the phone number and chat. (800) 680-2345

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Contributor I
May 27, 2024 3:57 PM UTC

I’ve been on the phone for 45 minutes and still no agent. This has gotten out of hand! 
 

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