I would like to suggest that Sonos create a utility that can be run from web/app/etc that checks the ports and URLs of the services it provides for connectivity. It appears that many of the issues I have experienced (and maybe others?) are due to connectivity to certain services. I have spent hours on the phone with support only to find (on my own) that a particular URL was not accessible.
Having this utility made public and the first step to troubleshooting could alleviate many support requests and frustrations. The article below covers the majority of the URLs and ports that require whitelisting. I would also ask that this utility also addresses the “Anything else with a .sonos.com sub-domain” wildcard.
https://support.sonos.com/en-us/article/configure-your-firewall-to-work-with-sonos
Hello @CorpseGrinder, welcome to the Sonos Community!
I’ve marked this thread as a feature request and forwarded it to the appropriate teams for consideration.
Thank you for the feedback and the idea, it is much appreciated.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
