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Contributor I
May 27, 2024 8:35 PM UTC
Question

sonos update

Hi. Called Sonos support today and they were no help.

Problem is that the Update bricked all my Sonos devices. They are connected to wifi. New Move only works by Airplay  Sound starts and stopped erratically  

What do I do?

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2 replies

Pools-3015
Prodigy I
May 27, 2024 8:43 PM UTC

Have you tried resetting the app? 

https://support.sonos.com/en-us/article/reset-the-sonos-app

 

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Contributor I
May 27, 2024 8:43 PM UTC

Forgot to add. Every song, album or playlist I select gives me a “something went wrong try again”. 

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