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Dogdad
Headliner III
Jul 21, 2022 1:09 AM UTC

sonos turning off comments by Caroline community manager…

Hey Caroline V..community manager…why do you turn off comments after posting about the latest update on the Arc.. so many people are upset because their system sounds like crap after the update. If you would have left comments on..you’d know this.. not good business Caroline ..

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23 replies

jgatie
Sep 9, 2022 10:24 PM UTC

Annnnnd we have gone full Godwin.

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Prodigy I
Sep 10, 2022 12:57 AM UTC

I am so very disappointed.  I was very much looking forward to  you burning your gear on the 15th, as you l have posted you would so many times. 

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Not An Opossum
Enthusiast I
Sep 10, 2022 3:19 AM UTC

@MarshallMarshall I believe you should give Sonos a chance to fix the bug with the sound profile before getting too upset.  I believe once that is fixed and you can properly use trueplay again, the sound will be as good or better. I realize they’re taking longer than we would like, but that’s the way software goes sometimes. I’m not dismissing your reasons for being upset, but get off the cross, honey. Someone else probably needs the wood.

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- Not an opossum