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Contributor I
February 7, 2025
Answered

Sonos Store not working

I am trying to purchase the set of ERA 300 speakers on the Sonos store but I keep getting a message there was an error trying to add to my cart. The site does NOT show these as Out of Stock. Anyone else having this issue? (Oddly convenient for them as I am trying to take advantage of the 20% off sale but unable to complete the purchase.)

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AjTrek1
AjTrek1Answer
February 7, 2025

As ​@Airgetlam suggested try another browser and/or clear the cache (history) on whatever browser you’re using. 

The link below is to Sonos sales. They can take your order  over the phone.

https://www.sonos.com/en-us/contact

Together Everyone Achieves More = T.E.A.M.

3 replies

Pools-3015
Prodigy I
February 7, 2025

 

I didn't have any issues adding the 300 set to my cart. They are not out of stock.

Airgetlam
February 7, 2025

Try another browser, or check for ‘blocking’ popups, etc. 

Or call Sonos Support directly to discuss it, they’ll take your order, I suspect. 

Bruce
AjTrek1
AjTrek1Answer
February 7, 2025

As ​@Airgetlam suggested try another browser and/or clear the cache (history) on whatever browser you’re using. 

The link below is to Sonos sales. They can take your order  over the phone.

https://www.sonos.com/en-us/contact

Together Everyone Achieves More = T.E.A.M.