The promise of updatable products is that it gives the ability to improve them over time. It also gives SONOS the ability to make perfectly good parts of the products useless because whoever is driving the development seems to have a narrow interpretation of the user community AND doesn’t understand that removing existing capabilties needs to be an absolute LAST resort.

We used to be able to search for albums. Now, we get every hit in a single list with a picture of the album cover. Hopefully the name of the song or the album are short or we can’t tell whether it’s an album or a song because “(single)” will either appear or be lost in the “...”.

Also, the whole ecosystem seems to be on a phone-like update cadence. Every time I go to use SONOS, something needs updating and so, when I was hoping to listen to music while spending a romantic hour or 2 with my wife (for example), I’m now thrust into the middle of a technology project. Lovely. Do I need to put a tickler on my calendar once a month/week/day to ensure all of the products are up-to-date? Seems a little excessive to me.

I sincerely hope someone replies and tells me I’m an idiot and here are the simple steps I’m too thick to figure out after hours of searching the interweb. Otherwise, I can’t say enough bad about my investment in a houseful of SONOS gear.