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Contributor I
Aug 2, 2023 1:36 PM UTC
Answered

sonos repair

PSA!  Sonos does not repair products out of warranty! You have to buy new. They will give you a 30% discount. My $400 Move will cost me $300 to replace it. I have over $4,000 of Sonos that is now basically Junk! No one can repair Sonos. 

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melvimbe
melvimbeAnswer
Aug 2, 2023 2:01 PM UTC

Sonos does not offer a repair service nor do they provide warranty for any 3rd party repair.  Obviously, you are free to try and repair it yourself or pay someone to repair if you wish. I wouldn’t be too surprised if the cost of repair comes rather close to the cost to replace.

Worth noting that Sonos has changed their manufacturing process to use less glue and more screws to make repairs more feasible.

As for the the “$4,000 of Sonos that is now basically Junk!” comment, are you saying that none of your Sonos products work any more?

 

Danny

23 replies

EbighamAuthor
Contributor I
Aug 3, 2023 9:00 PM UTC

If anyone comes across a repair shop let me know. 

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Stanley_4
Grand Maestro
Aug 4, 2023 3:02 PM UTC

Sonos now offers extended warranties on some devices, see this topic:

 

 

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Ken_Griffiths
Aug 4, 2023 3:22 PM UTC

Sonos now offers extended warranties on some devices, see this topic:

 

 

Nice. 👍 Thanks for the info. and link @Stanley_4.

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