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Sonos owes us all money we've ever given it - Sleep Timer Web App

  • December 1, 2025
  • 1 reply
  • 57 views

Sonos you owe us. Money for the time and investment we’ve made in your company only to be cheated by your incompetence. I’m serious you need to refund us for the purchase of your hardware. 

Patrick Spence… He incinerated the business… and now leads a think tank?  

Boy you got played bad Sonos… did Sony or a competitor do this to you? You coudn’t have done it all yourself… it’s inconceivable that anyone/let alone an organisation that has built itself on innovation,  presents the illusionon of being competent could be so utterly defunct of any business sense as to disrespect it’s installed user base so much so that they want to end the organistion. Give us our money back … before you have no more money to keep the lights on. 

It’s been a year where is Sleep Timer on the web controller? FFS.

1 reply

Sotiris C.
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  • Sonos Staff
  • December 2, 2025

Hello ​@Gets_worse, welcome back!

I am sorry to hear about your frustration, and I want to reassure you that we listen to all feedback and work towards improving both the Sonos App and Sonos Web App!

I’ve marked this thread as a feature request for Sleep Timer to exist within the Sonos Web App and forwarded it to the appropriate teams for consideration.

In the meantime, you can still Set a sleep timer on Sonos via the Sonos App or Sonos Desktop App as shown in the linked support article.

Thank you for taking time to share your feedback, it is much appreciated!