sonos is terrible
I have to start a new thread since support closes any others that are negative to the product.
THIS IS A WARNING TO NEW CUSTOMERS
I bought 2 sonos one units years ago, when apps were a growing fad and before bluetooth speakers took off.
They never worked right.
Now years later I tried to set them up again in a new home office. Sonos is worthless, and its not due to the age of the speakers. Its the same software issues that limits sonos products:
1.) Why MUST I use a phone app to setup, you can't port that functionality to other os?
2.) Why does it REQUIRE gps? This can't be an optional thing? Maybe I dont want you selling my physical location the way I am sure you are selling all our other p13n data
3.) My old speakers don't use bluetooth, so why does it have to be enabled in the app?
4.) All my music is local or played off my phone, why does your service HAVE to call home other than to spy on me or try to upsell me crap (and i can check for updates when I want them, not when you introduce some new worthless feature i wont use)
5.) Never mind #4, apparently sonos does NOT let you play files directly off a mac (isnt itunes like the most common player in the world these days?), instead I have to put files in a cloud service or build out a nas just to do what other audio software figured out 30 years ago?
6.) Why does your 'service' need to exist at all? Just write your code to be a software bridge on devices so other GOOD apps can output audio to. This option could single handedly turn your software into a viable product.
Overall several linked jbl flips or other off the shelf spekers: work more reliably, don't even need an IP network, sound better, are cheaper, scale, can be setup faster, don't need to be plugged in AT ALL, work with more host devices, dont need personal data, give you the choice of sound source, etc etc etc.
Unfortunately my sonos are going in the garbage since they will not work AT ALL for my very basic use case (play itunes songs, from my comouter, on the same network as the speakers)
These are a waste of landfill due to terrible software on what is actually pretty quality hardware. It *could* be fixed easily, but then you wont get access to our home networks and our personization data you make your real money from.
A 10 cent audio jack is the difference between a well thought out audio product (all other prodects) and advertising driven garbage (sonos)
Ps ..and NO, its not 'a problem with the network'