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Help please I have recently purchased the beam 2 but when I switch on the tv there is not sound from Apple TV or my Amazon fire stick, everything is plugged in properly as soon I unplugged and plugged back the HDMI the sound comes back and it was fine couple a days ago 

 tv  set properly and the rest too and is very frustrating that I  need unplug and plugged back to the sounds comeback 

Do you have Sonos controller on you phone or tablet.  Download controller

 

https://support.sonos.com/s/?language=en_US

 

go to link and search “beam hookup to tv”  


What specific model is your TV?


Thank you Guitar I think is fixed now  fingers close , is a Hisense tv with earc