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This is the worst service and UX app in history. Nothing works…

Thank you for that detailed explanation of your problem.  I’m sure people will jump right in on that trying to help. 


This is the worst service and UX app in history. Nothing works…

As your profile indicates you only have a Sub-Mini what other Sonos products do you have? The SubMini cannot be used as standalone speaker so how do you support your comment? Please elaborate.


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