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sigdug
Trending Lyricist I
March 15, 2019

So fed up with this company!

questions to their customer service is always answered with some crappy standard email.
Forcing updates on absolutely everything constantly. Why?
I want to use an old Mac to serve as the music library, impossible to use as it’s can’t run the sonos desktop version 10.0.
I don’t understand why no one is reacting to this.
I have 9 rooms in my house, so I can’t say I don’t like the simplification and their product. I just wish there was another composting product out there...
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      sigdugAuthor
      Trending Lyricist I
      March 16, 2019
      yes, i have iphoneX, ipad pro, macbook pro, but i want to use my old iMac to run music from it as it has 1t storage, the imac is old and i cant load the desktop version of the controller (v10).
      I know should be able to link the library from another device, but i get the error message "The computer XXX refused to let the Sonos player connect to it"
      This was reported to the rep of Sonos on Facebook messenger and the reply was the one i posted....
      Smilja
      Smilja
      March 16, 2019
      Which OS X is your Mac running?
      »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
      sigdugAuthor
      Trending Lyricist I
      March 16, 2019
      Which OS X is your Mac running?
      10.9.5
      sigdugAuthor
      Trending Lyricist I
      March 16, 2019
      Thank you Smilja for taking the time, i know its not your responsibility, the from Sonos side its a complete tragedy....
      Smilja
      Smilja
      March 16, 2019
      1) The simple solution: Install the Mac controller on your Macbook Pro, go to 'Manage --> Music Library Settings, set up the music share by entering the path to your old Mac; afterwards you can control the playback from any of your other Apple devices that has the Sonos app installed on.

      2) The fiddling around solution: In the iOS app tap on 'More --> Settings --> Manage Music Libray --> Music Library Setup --> (at the bottom of the screen) Add New Share'.
      »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
      sigdugAuthor
      Trending Lyricist I
      March 16, 2019
      Thanks, I;ll try that now.
      John B
      March 16, 2019
      You menttioned the computer name. Have you checked that the netBios name and computer name are identical, as well as under 15 characters and having no special charaacters?

      This link may help

      https://www.qualityology.com/tech/rename-network-name-for-mac-os-x/
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