Returning Sonos Move

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I didn’t save the box my Sonos Move came in and I have to return it? Any suggestions for a secure box?

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Ken_GriffithsAnswer

Maybe eBay, or similar sites, just an example:

www.ebay.com/itm/335105008849

But any sturdy parcel box with bubble wrap etc; to protect it and stop it moving about so that it won’t get damaged.

edit: I tend to photograph/video the item and packaging process too, just before sending.

Ken_GriffithsAnswer

Maybe eBay, or similar sites, just an example:

www.ebay.com/itm/335105008849

But any sturdy parcel box with bubble wrap etc; to protect it and stop it moving about so that it won’t get damaged.

edit: I tend to photograph/video the item and packaging process too, just before sending.

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Airgetlam

I’ve used the boxes at ‘the UPS Store’ before, for convenience, although I’ve never needed to ship back a Sonos speaker. For a small dude, I think most of them will do the packing for you.

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Bruce

S

Stevelandmc01Author

Contributor I

Thanks Ken. I went through the troubleshooting with the SONOS rep to determine that the speak was dead but I think it’s a great idea to photograph package before shipment to confirm that it was non-working prior to shipment. I’m going to get the box from Fedex and ask them to provide bubble wrap as well. I appreciate the quick response.

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Stevelandmc01Author

Contributor I

Yeah, my concern is that the Move is heavy and will bounce around. Look at the packaging SONOS uses to protect the speaker. Anyway I am going to package it at a FEDEX location and photo everything as recommended by Ken Griffiths. Thanks for the feedback.

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Stanley_4

Grand Maestro

Yep, make a box-filling Move and bubble-wrap burrito, couple wraps of packing tape, and ship it off.

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