I didn’t save the box my Sonos Move came in and I have to return it? Any suggestions for a secure box?
Best answer by Ken_Griffiths
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Maybe eBay, or similar sites, just an example:
But any sturdy parcel box with bubble wrap etc; to protect it and stop it moving about so that it won’t get damaged.
edit: I tend to photograph/video the item and packaging process too, just before sending.
I’ve used the boxes at ‘the UPS Store’ before, for convenience, although I’ve never needed to ship back a Sonos speaker. For a small dude, I think most of them will do the packing for you.
Thanks Ken. I went through the troubleshooting with the SONOS rep to determine that the speak was dead but I think it’s a great idea to photograph package before shipment to confirm that it was non-working prior to shipment. I’m going to get the box from Fedex and ask them to provide bubble wrap as well. I appreciate the quick response.
Yeah, my concern is that the Move is heavy and will bounce around. Look at the packaging SONOS uses to protect the speaker. Anyway I am going to package it at a FEDEX location and photo everything as recommended by Ken Griffiths. Thanks for the feedback.
Userlevel 7
+22
Yep, make a box-filling Move and bubble-wrap burrito, couple wraps of packing tape, and ship it off.
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