I cannot TRUST Sonos anymore.
After latest software downgrades (they are the opposite of upgrades) I cannot access my Music Library from the app on my phone. Music Library disappeared from the controller on my Mac. Spent 3 hours with a Sonos engineer (after spending 2 hours getting someone to talk with) to get a work around. I just don't have the time for this and have decided to move on from Sonos. Who can suggest a brand that offers the same functionality but is trustworthy?
I used to think Sonos was the best in class. Spend €000’s on 9 piece system over 2 houses. Will write that off. But even worse, I recommended Sonos to friends and family. How embarrassing that now seems.
Totally let down. Software releases absolutely value destroying. If I owned the stock, I would sell/short.
